Virtual Admin Assistant — Appointment Setter

Acxelsus; Pasig; On-site; PHP 279,000 - 468,720; Full time

Benefits offered by this job

Market-competitive salary

Health & group life Insurance

Fixed weekends off

Paid time off and birthday leave

Learning & development

Employee recognition

Work-life balance

Positive work environment

Job summary

Acxelsus is seeking a Virtual Admin Assistant — Appointment Setter to provide day-to-day administrative support to the client’s real estate sales team. You will handle client and prospect queries, conduct property research, and schedule appointments to minimize non-specialized tasks for the agent.

Education-wise, a Bachelor's degree is preferred but not required, with 1–3 years in administrative or VA roles; real estate exposure is a plus.

Qualifications

• Bachelor's degree preferred but not required; equivalent practical experience considered.
• 1 to 3 years in administrative, virtual assistant, customer service, or appointment-setting roles.
• Real estate industry exposure is an advantage.
• Proficiency with MS Office/Google Workspace, CRM tools and scheduling tools.

Responsibilities

• Client & Prospect Query Handling: respond promptly and professionally to inbound queries via phone, email, and messaging on behalf of the agent.
• Property Research: research listings, comps, and market details to prepare accurate information for conversations.
• Appointment Setting & Calendar Management: schedule, confirm, and coordinate viewings and meetings with an accurate calendar.
• Routine Administrative Support: data entry, document prep, CRM updates to reduce routine tasks.

Skills

Organizational skills

Attention to detail

Dependability

Multitasking

Education

Bachelor's degree preferred

Tools

MS Office

Google Workspace

CRM tools

Scheduling tools

Job description

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

Job Overview

The Virtual Admin Assistant — Appointment Setter is responsible for providing day-to-day administrative and appointment-setting support to the client's real estate sales team, handling client and prospect queries, conducting property research, and scheduling appointments to reduce the time the client spends on routine, non-specialized tasks.

Key Responsibilities

• Client & Prospect Query Handling: Respond promptly and professionally to inbound queries from clients and prospects via phone, email, and messaging platforms on behalf of the assigned real estate agent.
• Property Research: Research property listings, comparable sales, and relevant market details to prepare accurate information ahead of client conversations and appointments.
• Appointment Setting & Calendar Management: Schedule, confirm, and coordinate property viewings and client meetings, maintaining an accurate and conflict-free calendar for the agent.
• Routine Administrative Support: Handle day-to-day administrative tasks (data entry, document preparation, CRM/record updates) to reduce the time the client spends on non-specialized, routine work.

Qualifications

• Education: Bachelor's degree preferred but not required; equivalent practical experience will be considered.
• Experience: 1 to 3 years of experience in an administrative, virtual assistant, customer service, or appointment-setting role; real estate industry exposure is an advantage.
• Technical Skills: Proficiency with MS Office / Google Workspace, CRM tools, scheduling tools, and basic online property research; comfortable learning client-specific systems.
• Soft Skills: Strong organizational skills, attention to detail, dependability, and the ability to multitask routine admin work with minimal supervision.
• Language: Excellent verbal and written English communication skills for client- and prospect-facing interactions.
• Preferred: Prior experience supporting a real estate agent, brokerage, or property management team; familiarity with real estate CRM platforms (e.g., Follow Up Boss, kvCORE, or similar).

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experiences overall wellness and has the financial resources and support they need.

• Market-competitive salary
• Health & group life Insurance
• Fixed weekends off; Dayshift schedule
• Paid time off and birthday leave
• Learning & development
• Employee recognition
• Work-life balance
• Diverse and positive work environment