VIP Guest Concierge & Front Desk Host

Pour Kings Enterprises Inc.; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Pour Kings Enterprises Inc. is seeking a Front Desk Officer to warmly welcome guests, manage reservations, and coordinate VIP seating with the Operations team. You will ensure a professional arrival experience and accurate daily records.

The ideal candidate has strong communication, customer service skills, and flexibility to work shifts including weekends and holidays. A Senior High School diploma is required; hospitality studies are a plus.

Qualifications

• Senior high school education required; hospitality-related studies are an advantage.
• Experience as a receptionist/front desk officer or in hospitality/entertainment preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Well-groomed, professional, and confident with VIP clientele.
• Willing to work shifting schedules, weekends, holidays and late-night operations.

Responsibilities

• Greet guests and VIP clients warmly and professionally.
• Assist guests with inquiries about services, promotions, and facilities.
• Manage reservations, seating, and guest lists; coordinate VIP priorities.
• Maintain guest arrival records and prepare daily reports.
• Coordinate with Operations to ensure smooth guest flow during peak hours.
• Maintain confidentiality of VIP guests and company information.

Skills

Verbal & written communication

Customer service

Professional appearance

Flexible scheduling

Education

Senior High School Graduate

Hospitality/related degree advantage

Job description

Pour Kings Enterprises Inc. is seeking a Front Desk Officer to warmly welcome guests, manage reservations, and coordinate VIP seating with the Operations team. You will ensure a professional arrival experience and accurate daily records.

The ideal candidate has strong communication, customer service skills, and flexibility to work shifts including weekends and holidays. A Senior High School diploma is required; hospitality studies are a plus.