Video Conferencing Operations Specialist

Dencom Consultancy & Manpower Services; Taguig; On-site; PHP 334,800 - 669,600; Full time

Job summary

Dencom Consultancy & Manpower Services is looking for a Video Conferencing Operations Engineer in Taguig. This role involves managing daily operations, support, and optimization of video conferencing systems, ensuring high-quality communication, resolving issues, and maintaining system health. Candidates should have a Bachelor's degree in a relevant field, experience with major conferencing platforms like Cisco and Zoom, and strong troubleshooting skills. Join a dynamic team that values technical expertise and collaboration.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• Hands-on experience with enterprise video conferencing systems.
• Strong troubleshooting, problem-solving, and communication skills.
• Knowledge of network fundamentals as they relate to video conferencing.

Responsibilities

• Operate, monitor, and maintain video conferencing systems and infrastructure.
• Provide technical support and troubleshooting for video conferencing issues.
• Follow Firm standards for system configuration, security, and change management.
• Document system configurations, incidents, and resolutions.

Skills

Hands-on experience with enterprise video conferencing systems

Strong troubleshooting skills

Problem-solving skills

Communication skills

Knowledge of network fundamentals

Experience with system documentation

Project management experience

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Cisco

Polycom

Zoom Rooms

Microsoft Teams Rooms

Job description

Dencom Consultancy & Manpower Services is looking for a Video Conferencing Operations Engineer in Taguig. This role involves managing daily operations, support, and optimization of video conferencing systems, ensuring high-quality communication, resolving issues, and maintaining system health. Candidates should have a Bachelor's degree in a relevant field, experience with major conferencing platforms like Cisco and Zoom, and strong troubleshooting skills. Join a dynamic team that values technical expertise and collaboration.