Verification Specialist 16790

REMOTE STAFF, INC.; Makati; Remote; PHP 279,000 - 469,000; Part time

Job summary

REMOTE STAFF, INC. seeks an experienced Medical Insurance Verification Specialist to manage verifications, clarify patient benefits, and maintain billing data within the client portal.

Reporting to the Practice Owner, you will verify coverage for new and existing clients and calculate patient financial responsibility. Requirements include 3+ years in medical insurance verification, CPT codes knowledge, HIPAA training, and proficiency with TherapyAppointment and Google/Office tools.

Qualifications

• Minimum 3+ years in medical insurance verification or revenue cycle management.
• Proficiency with CPT codes, deductibles, copays and pre-authorizations.
• HIPAA compliance training and strict patient privacy focus.
• Strong English verbal communication for calls with carriers and leadership.
• Experience with TherapyAppointment or similar patient portals.

Responsibilities

• Verify active coverage, deductibles, copays, coinsurance, and patient financial responsibility.
• Review benefits using CPT codes and billing details.
• Audit client files to track remaining sessions and coverage terminations.
• Enter verification notes into TherapyAppointment portal and update Google Sheets.
• Provide regular updates to Practice Owner and align on intake needs.

Skills

Medical insurance terms

CPT codes

Phone communication

Microsoft Office

Google Workspace

Education

HIPAA compliance training

Tools

TherapyAppointment

Google Sheets

Microsoft Office

Google Workspace

Job description

About the role

We are seeking an experienced, detail-oriented Medical Insurance Verification Specialist to manage health insurance verifications, clarify patient benefits, and ensure seamless administrative workflows for our growing group practice. Reporting directly to the Practice Owner, this role is critical to verifying coverage for new and existing clients, calculating patient financial responsibility, and maintaining accurate billing data within our client portal.

Key responsibilities

• Conduct thorough daily health insurance verifications over the phone with insurance providers. Verify active coverage, deductibles, copays, coinsurance, and overall patient financial responsibility.

• Review and confirm benefits using CPT codes and medical billing details (mental health insurance knowledge preferred).

• Audit active client files to track remaining covered sessions, identify insurance coverage terminations, and update practice records accordingly.

• Enter accurate verification notes and coverage details into the TherapyAppointment client portal and maintain updated internal Google Sheets tracking documents.

• Maintain regular, transparent daily updates with the Practice Owner to provide status reports, clarify edge cases, and ensure clear alignment on client intake needs.

About you

• Minimum of 3+ years in medical insurance verification, healthcare administrative services, or revenue cycle management (experience in a mental health or group counseling practice setting is a plus).

• Strong background in health insurance terms, CPT codes, deductibles, copayments, out-of-pocket maximums, and pre-authorization/session tracking.

• Certified or thoroughly trained in HIPAA compliance and strict patient privacy regulations.

• Excellent verbal English communication skills for handling phone calls with insurance carriers and communicating directly with practice leadership.

• Experience using client portals (preferably TherapyAppointment) and proficiency with Microsoft Office / Google Workspace (Google Sheets).

• Proactive, organized, and comfortable operating under direct hands‑on supervision in a part‑time remote setting.