Medical Health Billing Specialist

vamasters, Inc.; Lucena; On-site; PHP 357,000 - 580,000; Full time

Job summary

vamasters, Inc. seeks a detail-oriented Medical Billing Specialist to manage the full revenue cycle for a behavioral health practice. You will verify eligibility, file claims, post payments, and handle denial management while communicating with clients and providers.

You must have hands-on billing experience with portals such as Availity, TherapyNotes, and SimplePractice, plus strong organizational and communication skills. HIPAA training or certification is a plus.

Qualifications

• Direct medical billing experience in behavioral/mental health billing.
• Familiar with Availity, TherapyNotes or SimplePractice.
• HIPAA training or certification.
• Proficiency in Google Sheets for AR tracking and billing updates.
• Dependable, meticulous, and self-sufficient.
• Strong written and spoken communication skills.

Responsibilities

• Manage inbound and outbound calls covering client inquiries, therapist questions, eligibility and benefits checks, and claim status follow-ups, including calls running up to 30 minutes
• Confirm insurance eligibility and benefits for new clients before intake and the start of services
• Prepare and file insurance claims through the relevant billing systems and portals
• Review and reconcile ERA/EOB documents, making sure they post accurately to accounts receivable tracking sheets
• Handle denial resolution by pinpointing issues, documenting reasons, and managing resubmissions
• Process client payment method updates and keep billing records and account notes accurate
• Maintain and work within insurance portals such as Availity, TherapyNotes, and SimplePractice
• Organize documentation and support internal operations, including SOPs, templates, and tracking sheets in Google
• Post payments accurately across multiple billing systems

Skills

Medical billing

Insurance portals

HIPAA certification

Google Sheets

Communication skills

Detail-oriented

Tools

Availity

TherapyNotes

SimplePractice

Google Sheets

Job description

Job Summary

We're keen to bring on a detail-oriented Medical Billing Specialist to run billing operations for a behavioral health practice. This role spans the full revenue cycle, from insurance eligibility verification and claims submission to denial management and payment posting, plus client and provider phone communications. The right fit brings hands-on medical billing experience, strong organizational skills, and confidence working across multiple insurance portals and billing systems.

Key Responsibilities

• Manage inbound and outbound calls (approximately 10 per day) covering client inquiries, therapist questions, eligibility and benefits checks, and claim status follow-ups, including calls running up to 30 minutes

• Confirm insurance eligibility and benefits for new clients before intake and the start of services

• Prepare and file insurance claims through the relevant billing systems and portals

• Review and reconcile ERA/EOB documents, making sure they post accurately to accounts receivable tracking sheets

• Handle denial resolution by pinpointing issues, documenting reasons, and managing resubmissions

• Process client payment method updates and keep billing records and account notes accurate

• Maintain and work within insurance portals such as Availity, TherapyNotes, and SimplePractice

• Organize documentation and support internal operations, including SOPs, templates, and tracking sheets in Google

• Post payments accurately across multiple billing systems

Mandatory Skills

• Direct medical billing experience, whether in a corporate setting or as a VA, including hands-on behavioral or mental health billing experience (ICD-10)

• Background working with insurance portals such as Availity, TherapyNotes, or SimplePractice

• HIPAA certification (training provided if not already certified)

• Proficiency in Google Sheets for tracking accounts receivable, payments, and billing updates

• Dependable, meticulous, and self-sufficient

• Strong communication skills, both written and spoken

Preferred Skills

• Formal medical billing certification (not required, but a plus)

• Previous experience specifically in mental health or behavioral health billing settings

• Experience handling a high volume of insurance-related calls

• Organized, proactive, and resourceful with a self-starter mindset

• Outgoing, personable, and adaptable team player

Why Join Us

Step into a role where your billing expertise directly supports client care and smooth practice operations. This is an excellent chance to specialize in behavioral health billing, strengthen your revenue cycle skills, and grow within a detail-driven, supportive environment.