Vendor Acct Specialist I

Realpage; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Job summary

RealPage is seeking a Vendor Account Specialist in Cebu City to ensure billing addresses on vendor invoices are updated to the RealPage address. You will retrieve past-due invoices and process them promptly, coordinating with the Implementations Team for timely site address changes and maintaining accurate department records.

The role requires attention to detail, strong communication, and data-entry accuracy in a fast-paced environment. Overtime may be required to meet deadlines.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Proficient with MS Word and MS Excel.
• Strong attention to detail and accuracy in data handling.
• Strong written and verbal communication skills.
• Good organizational and follow-up abilities.
• Willingness to learn new processes and tools in a fast-paced environment.
• Overtime may be required to meet deadlines.

Responsibilities

• Ensure documentation is obtained from clients and Implementations Team to effect vendor billing address changes.
• Coordinate with Implementations Team for timely listing of sites needing address changes.
• Submit requests to client vendors to change invoice billing addresses to Velocity address.
• Re-request address changes for existing sites as needed to ensure timely delivery of invoices.
• Monitor missing invoices and resolve outstanding items in the queue.
• Resolve items within the department's target SLS.
• Monitor and respond to items submitted by clients and Velocity departments.
• Maintain reporting on client address change status.
• Perform data entry of invoices in the department’s system.
• Take on additional projects as required.

Skills

Attention to detail

Communication skills

Organizational skills

Data entry

Able to learn new processes

Education

High school diploma or equivalent

College degree preferred

Tools

MS Word

MS Excel

Job description

Overview

The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.

Overview

The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.

Responsibilities

• Ensure all required documentation is obtained from clients and/or Implementations Team with proper authorizations to effect vendor billing address changes
• Coordinate with the Implementations Team to get a timely listing of new client sites requiring billing address changes on their utility vendor invoices
• For new client property sites, submit requests to client vendors to have invoice billing addresses changed to the Velocity address
• For existing client property sites, re-request address changes as needed to ensure timely delivery of client utility vendor invoices to Velocity
• Monitor the missing invoice alerts queue in the department’s operational system to identify and resolve outstanding problem items
• Resolve items within the departments target SLS
• Monitor and action problem items submitted by clients and other Velocity departments to the group’s mailbox
• Resolve items within the departments target SLS
• Maintain department reporting on client address change status
• Data entry of invoices within the department’s system
• Additional projects as required
  

Qualifications

• High school diploma or equivalent required; college degree preferred
• Intermediate knowledge of MS Word and Excel
• Intermediate understanding of MS Excel spreadsheets & database applications
• Strong attention to detail
• General office skills such as data processing, filing, emailing and faxing
• Strong written and verbal communication skills
• Demonstrated follow up and organizational skills
• Able to learn new processes and tools in a fast paced environment
• Overtime may be required in order to meet deadlines