Valenzuela Field Collections Specialist

BillEase; Valenzuela; In loco; PHP 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

BillEase is seeking a field collections specialist based in Valenzuela to contact delinquent customers, assess their stories, and propose workable repayment solutions. The role emphasizes understanding each customer’s circumstances and guiding them toward feasible payment plans.

Applicants should have a valid driving license and motorcycle, plus solid skills in MS Office and Google Suite to track accounts, document conversations, and escalate unresolved cases to Legal when needed.

Competenze

• Field collection experience is required.
• Residence in Valenzuela City is preferred.
• Must have a valid driving license and own a motorcycle.
• Proficiency with MS Office and Google Suite.

Mansioni

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and elevate uncooperative customers to Legal.

Strumenti

MS Office

Descrizione del lavoro

BillEase is seeking a field collections specialist based in Valenzuela to contact delinquent customers, assess their stories, and propose workable repayment solutions. The role emphasizes understanding each customer’s circumstances and guiding them toward feasible payment plans.

Applicants should have a valid driving license and motorcycle, plus solid skills in MS Office and Google Suite to track accounts, document conversations, and escalate unresolved cases to Legal when needed.