Vacation Concierge & Reservations Specialist

Travel + Leisure Co.; Central Luzon; Presencial; PHP 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Career development opportunities

Employee travel and accommodation-dis1

Ongoing training and cross-functional

Descripción de la vacante

Travel + Leisure Co. is seeking a thoughtful and proactive Member Services Consultant to assist members with accommodation reservations and guidance on resort offerings and membership benefits.

You will contribute to sales by identifying booking opportunities and delivering exceptional service across multiple contact channels. As part of a global hospitality team, you’ll handle inquiries, maintain reservation accuracy, and support cross-functional operations while upholding our service standards

Formación

• Proven ability to deliver outstanding customer service and exceed expectations.
• Excellent verbal and written communication with members.
• Strong attention to detail and adherence to processes.

Responsabilidades

• Assist with accommodation reservations and advise on resort offerings and membership benefits.
• Maximize booking opportunities by recommending suitable holiday solutions.
• Resolve member inquiries and support operational excellence across departments.
• Maintain accurate reservation records, process payments/refunds, and handle correspondence promptly.
• Participate in training, meetings, and cross-training activities.

Conocimientos

Customer service

Communication

Problem solving

Teamwork

Herramientas

Reservation systems

MS Office

Descripción del empleo

Travel + Leisure Co. is seeking a thoughtful and proactive Member Services Consultant to assist members with accommodation reservations and guidance on resort offerings and membership benefits.

You will contribute to sales by identifying booking opportunities and delivering exceptional service across multiple contact channels. As part of a global hospitality team, you’ll handle inquiries, maintain reservation accuracy, and support cross-functional operations while upholding our service standards