VA Engagement & Retention Partner - Remote

Wing Assistant; Philippines; Remote; PHP 390,600 - 558,000; Full time

Job summary

A leading virtual assistant company in the Philippines is seeking a VA Engagement & Retention Partner to enhance their virtual assistant retention strategy. You will manage engagement from offer to onboarding, ensuring satisfaction during the first 30–60 days. Ideal candidates should have 2–3 years of HR or account coordination experience, strong communication skills, and a data-oriented mindset. Competitive salary of ₱35,000–₱50,000 monthly offered.

Qualifications

• Minimum 2–3 years experience in HR, engagement, or account coordination.
• Strong communication skills with an empathetic approach.
• Experience in high-volume calls with professionalism.

Responsibilities

• Conduct pre-start calls to reinforce commitment.
• Facilitate onboarding reminders and maintain engagement.
• Generate retention metrics for leadership visibility.

Skills

Relationship building

Communication skills

Attention to detail

Organizational skills

Tools

Employee engagement tools

CRM systems

HRIS systems

Job description

A leading virtual assistant company in the Philippines is seeking a VA Engagement & Retention Partner to enhance their virtual assistant retention strategy. You will manage engagement from offer to onboarding, ensuring satisfaction during the first 30–60 days. Ideal candidates should have 2–3 years of HR or account coordination experience, strong communication skills, and a data-oriented mindset. Competitive salary of ₱35,000–₱50,000 monthly offered.