USRN Team Lead: Clinician Ops & Coaching Leader

Shearwater Health

Philippines

Remote

PHP 600,000 - 900,000

Full time

14 days+
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Benefits offered by this job

HMO on Day 1 with 2 dependents uponРег
Group Life Insurance
Highly Competitive Salary
Annual Salary Increase
Service Incentive Leave (SIL) with LEが
Leave Conversion
Work-Life Integration
Get Visa Sponsorship & Work Abroad (*)

Job summary

Shearwater Health in the Philippines is hiring a USRN Team Lead to manage and develop a high-performing clinical team, ensuring service excellence and regulatory compliance.

You will coach staff, monitor performance, and drive engagement while aligning with company policies. This role offers competitive compensation, HMO from day 1, group life insurance, and opportunities for visa sponsorship.

Qualifications

  • Active PHRN and USRN license.
  • At least 1 year of clinical or hospital experience.
  • At least 2 years of supervisory or people management experience.
  • Strong preference for experience in UR/UM, Coding, Healthcare BPO or related fields.
  • Ability to apply clinical knowledge to support operational goals and team performance.

Responsibilities

  • Lead, coach, and develop a team to meet or exceed performance and service targets.
  • Monitor team productivity, quality, and adherence to operational standards.
  • Manage team performance through feedback, coaching, and employee development.
  • Ensure completion of projects and compliance with company policies and procedures.
  • Foster a positive and engaged work environment.

Skills

Team leadership
Clinical experience
UR/UM experience
Healthcare BPO
Coaching & feedback

Job description

Shearwater Health in the Philippines is hiring a USRN Team Lead to manage and develop a high-performing clinical team, ensuring service excellence and regulatory compliance.

You will coach staff, monitor performance, and drive engagement while aligning with company policies. This role offers competitive compensation, HMO from day 1, group life insurance, and opportunities for visa sponsorship.

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