USRN Team Lead (Non-Voice) – WFH & Shifting Schedule
Gratitude Philippines
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Gratitude Philippines is hiring a USRN Team Leader (Non-Voice) for El Paso & Hartford accounts. The role operates under temporary work-from-home setup with a shifting schedule across all Philippines locations including BGC Taguig, Cebu, Davao, Clark, and Pampanga.
Requirements include 2–3 years in BPO/CPO utilization management, at least 1 year in people-management, and an active USRN license. This position supports US accounts with leadership responsibilities from a remote/temporary work
Qualifications
- At least 2-3 years of BPO/CPO Utilization Management experience.
- At least 1 year of people-manager/ relevant experience.
- Active USRN (any mainland license).
Skills
Job description
Gratitude Philippines is hiring a USRN Team Leader (Non-Voice) for El Paso & Hartford accounts. The role operates under temporary work-from-home setup with a shifting schedule across all Philippines locations including BGC Taguig, Cebu, Davao, Clark, and Pampanga.
Requirements include 2–3 years in BPO/CPO utilization management, at least 1 year in people-management, and an active USRN license. This position supports US accounts with leadership responsibilities from a remote/temporary work
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
