USRN Operations Leader — Patient Care & Team Growth

Shearwater Health; Taguig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Shearwater Health in Taguig, Philippines is seeking an Operations Manager to lead frontline managers, improve processes, and ensure high-quality service delivery. You will focus on team productivity, resource planning, and compliance to meet customer expectations.

The ideal candidate is a Nursing graduate with USRN, has at least 4 years of relevant experience including 2 in a senior role, and possesses strong communication, interpersonal, and leadership skills.

Qualifications

• Must be a graduate of Nursing, USRN.
• Minimum of 4 years relevant experience, including 2 years in senior post is required
• Excellent verbal and written communication skills
• Demonstrated proficiency in MS Office applications
• Excellent communication and interpersonal and decision-making skills
• At least 2 years of work experience in a supervisory role, with proficiency in Problem Solving and People Management

Responsibilities

• Lead frontline managers and supervisors to optimize team productivity and service delivery.
• Develop operation plans, monitor performance, and drive process improvements.
• Plan resources, ensure compliance, and build frontline management capability.
• Oversee service delivery to meet customer expectations and quality standards

Skills

Leadership

Communication skills

Interpersonal skills

Decision making

MS Office (Excel/Word/PowerPoint)

Problem solving

People management

Education

Nursing degree / USRN

Tools

MS Office

Job description

Shearwater Health in Taguig, Philippines is seeking an Operations Manager to lead frontline managers, improve processes, and ensure high-quality service delivery. You will focus on team productivity, resource planning, and compliance to meet customer expectations.

The ideal candidate is a Nursing graduate with USRN, has at least 4 years of relevant experience including 2 in a senior role, and possesses strong communication, interpersonal, and leadership skills.