US-Shift Network & Security Technician

First Focus; Muntinlupa; Hybrid; PHP 893,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid working arrangements

HMO from Day 1 with dental cover for 1

25 days paid leave annually

Referral bonus ₱20,000

MVP Award ₱10,000

Job summary

First Focus is looking for a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This role emphasizes networking and security, with a preference for Ubiquiti experience, but recognizes other enterprise vendors.

Hybrid role with potential remote for the right candidate. You’ll deploy and support network infrastructure, including firewall platforms, VPNs, VLANs and wireless networking, across multiple client environments.

Qualifications

• Experience supporting business network environments.
• Strong knowledge of TCP/IP networking, routing and switching.
• Experience configuring and supporting firewalls.

Responsibilities

• Deploying, configuring and supporting network infrastructure across multiple client environments.
• Installing, configuring and maintaining firewall platforms, with Ubiquiti preferred.
• Supporting technologies including routing, switching, VLANs, VPNs and wireless networking.
• Troubleshooting complex connectivity and security issues.
• Working with project and engineering teams to deliver new network deployments.
• Monitoring network health and proactively identifying opportunities for improvement.
• Providing technical guidance and clear communication to clients.
• Creating accurate technical documentation and maintaining network standards.

Skills

TCP/IP networking

Routing & switching

Excellent communication

Tools

Ubiquiti

Fortinet

Cisco

Sophos

Palo Alto

Meraki

WatchGuard

Job description

First Focus is looking for a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This role emphasizes networking and security, with a preference for Ubiquiti experience, but recognizes other enterprise vendors.

Hybrid role with potential remote for the right candidate. You’ll deploy and support network infrastructure, including firewall platforms, VPNs, VLANs and wireless networking, across multiple client environments.