US-Shift Network Engineer – MSP, Ubiquiti & Security

First Focus AU; Muntinlupa; Hybrid; PHP 893,000 - 1,116,000; Full time

Benefits offered by this job

HMO from Day 1

Hybrid work arrangements

25 days paid leave

Referral bonus ₱20,000

Access to coaching resources

Job summary

First Focus AU is seeking a Network Support Technician in the Philippines to support our US-based operations during US business hours. The role emphasizes networking and security, with a preference for Ubiquiti know-how and exposure to major vendors like Cisco, Fortinet, and Meraki.

You’ll deploy and support network infrastructure across client environments, configure firewalls, VPNs, and wireless networks, and collaborate with engineering teams on deployments while maintaining documentation.

Qualifications

• Experience supporting business network environments.
• Strong knowledge of TCP/IP networking, routing and switching.
• Experience configuring and supporting firewalls.
• Ubiquiti experience is highly desirable.
• Experience with Fortinet, Cisco, Sophos, Palo Alto, Meraki, WatchGuard or other enterprise networking vendors will also be considered.
• Experience with wireless networking, VPNs and network security.
• Previous MSP experience will be highly regarded.
• Excellent communication skills and a genuine passion for solving problems.
• Comfortable working late shift to support our US-based operations.

Responsibilities

• Deploying, configuring and supporting network infrastructure across multiple client environments.
• Installing, configuring and maintaining firewall platforms, with Ubiquiti preferred.
• Supporting routing, switching, VLANs, VPNs and wireless networking.
• Troubleshooting complex connectivity and security issues.
• Working with project and engineering teams to deliver new network deployments.
• Monitoring network health and proactively identifying opportunities for improvement.
• Providing technical guidance and clear communication to clients.
• Creating accurate technical documentation and maintaining network standards.

Skills

TCP/IP networking

Routing & Switching

Firewall configuration

VPNs & Wireless networking

Security awareness

Ubiquiti experience

MSP experience

Tools

Ubiquiti

Job description

First Focus AU is seeking a Network Support Technician in the Philippines to support our US-based operations during US business hours. The role emphasizes networking and security, with a preference for Ubiquiti know-how and exposure to major vendors like Cisco, Fortinet, and Meraki.

You’ll deploy and support network infrastructure across client environments, configure firewalls, VPNs, and wireless networks, and collaborate with engineering teams on deployments while maintaining documentation.