Ubiquiti-Focused Network Support Tech – US Hours, Hybrid

First Focus AU; Pasig; Hybrid; PHP 893,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid work

HMO Day 1

Dental cover

Uprise coaching access

25 days paid leave

Referral bonus

MVP Award

Learning library

Mentoring

Job summary

First Focus AU is seeking a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This late shift role is a great fit if you enjoy hands-on networking and security work with modern technologies.

You'll deploy, configure and maintain firewall platforms (Ubiquiti preferred) and collaborate with project and engineering teams to deliver new networks across multiple client environments.

Qualifications

• Experience supporting business network environments.
• Strong knowledge of TCP/IP networking, routing and switching.
• Experience configuring and supporting firewalls.
• Ubiquiti experience is highly desirable.
• Experience with Fortinet, Cisco, Sophos, Palo Alto, Meraki, WatchGuard or other enterprise networking vendors will also be considered.
• Experience with wireless networking, VPNs and network security.
• Previous MSP experience will be highly regarded.

Responsibilities

• Deploying, configuring and supporting network infrastructure across multiple client environments.
• Installing, configuring and maintaining firewall platforms, with Ubiquiti preferred.
• Supporting technologies including routing, switching, VLANs, VPNs and wireless networking.
• Troubleshooting complex connectivity and security issues.
• Working with project and engineering teams to deliver new network deployments.
• Monitoring network health and proactively identifying opportunities for improvement.
• Providing technical guidance and clear communication to clients.
• Creating accurate technical documentation and maintaining network standards.

Skills

TCP/IP networking

Routing

Switching

Firewalls

Wireless networking

VPNs

Network security

MSP experience

Communication skills

Late shift

Tools

Ubiquiti

Fortinet

Cisco

Sophos

Palo Alto

Meraki

WatchGuard

Job description

First Focus AU is seeking a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This late shift role is a great fit if you enjoy hands-on networking and security work with modern technologies.

You'll deploy, configure and maintain firewall platforms (Ubiquiti preferred) and collaborate with project and engineering teams to deliver new networks across multiple client environments.