US Quote Process Coordinator (WFH - Night Shift) | ZR_1411_JOB
Peoplepartners BPO Inc.
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Benefits offered by this job
Job summary
PeoplePartners is hiring a Quote Process Coordinator for a fully remote role with night shifts. You will work with US-based clients to drive visibility, momentum, and accountability in the quotation process, coordinating from initial request to completion.
The role emphasizes owning next actions, monitoring statuses, and improving processes to prevent quotes from stalling. Strong Excel, CRM, and collaboration tools are required for success.
Qualifications
- 2+ years in sales coordination, quotation or estimating support.
- Experience coordinating multi-step processes with deadlines and stakeholders.
- Proficiency with Excel for tracking, pricing references, and reporting.
- Experience using a CRM to maintain customer and quotation history.
- Proficiency with Teams and Outlook for communication and follow-ups.
- Experience using document management platforms (SharePoint/OneDrive).
- Strong organizational and follow-up skills.
- Clear written and verbal communication.
Responsibilities
- Manage the central quotation queue from request through completion.
- Prepare, update, and maintain customer quotations.
- Track quote owners, statuses, deadlines, and next actions.
- Follow up on missing information, pricing, and approvals.
- Review previous quotations and customer account history.
- Coordinate with sales, operations, estimating, finance, and management.
- Maintain accurate quotation and pricing records.
- Monitor quote turnaround times and aging.
- Track outstanding approvals and follow-up activity.
- Identify and report quotation delays and bottlenecks.
- Maintain trackers, dashboards, and scorecards.
- Improve quotation processes and documentation.
- Document workflows and support continuous process improvement.
Skills
Tools
Job description
At PeoplePartners, great work starts with great people.
Great Place to Work certified company built around a genuinely people-first culture—where talented professionals get the opportunity to work with global clients, build meaningful careers, and keep growing along the way.
Here, working remote’t mean working in the background. You’ll be part of an engaged team, gain international exposure, learn from experienced professionals, and have the space to make a real impact.
If you’re looking for a career that combines global opportunity, professional growth, and a workplace that values people, you’ll feel right at home.
A quote was requested. Pricing needs confirmation. An approval is still pending. The customer is waiting.
And somewhere in Teams is a message everyone thought somebody else had answered. That’s where you come in.
As our Quote Process Coordinator, you’ll work with one of our US-based clients to bring visibility, momentum, and accountability to the quotation process.
Think coordinator meets process detective. You’ll know where active quotes stand, who owns the next action, and what needs to happen to keep them moving.
From initial request through approval, issuance, follow-up, and completion, you’ll coordinate the process so fewer quotations disappear into the dreaded “waiting on someone” pile.
Success in this role isn’t about looking busy. It’s about making sure the process works.
Manage the central quotation queue from request through completion.
Prepare, update, and maintain customer quotations.
Track quote owners, statuses, deadlines, and next actions.
Follow up on missing information, pricing, and approvals.
Review previous quotations and customer account history.
Coordinate with sales, operations, estimating, finance, and management.
Maintain accurate quotation and pricing records.
Monitor quote turnaround times and aging.
Track outstanding approvals and follow-up activity.
Identify and report quotation delays and process bottlenecks.
Maintain operational trackers, dashboards, and scorecards.
Improve quotation processes, templates, trackers, and documentation.
Document workflows and support continuous process improvement.
2+ years of relevant professional experience in sales coordination, quotation or estimating support, order processing, order management, customer service administration, project coordination, operations support, procurement, purchasing, or commercial administration.
Experience coordinating multi-step processes involving deadlines, approvals, and multiple stakeholders.
Proficiency with Microsoft Excel for quote tracking, pricing references, scorecards, reporting, and operational data.
Experience using a CRM or Customer Management System to maintain customer/account information and quotation history.
Proficiency with Microsoft Teams and Microsoft Outlook / Email for communication, follow-ups, approvals, and stakeholder coordination.
Experience using document management or shared drive platforms, such as SharePoint, OneDrive, or similar systems.
Strong organizational, prioritization, and follow-up skills.
Strong attention to detail and accurate record keeping.
Clear written and verbal communication skills.
Ability to manage multiple active priorities and determine appropriate next actions.
Ability to work independently, take ownership, and follow tasks through to completion.
Experience using Quotation / Estimating Software for quoting, estimating, pricing, or order-entry processes.
Experience using an ERP or Order Management System to support quotation, order, pricing, or related operational workflows.
Experience supporting quotation, sales, commercial, order-management, procurement, or operations processes.
Experience identifying process bottlenecks and improving workflows, trackers, templates, or documentation.
Experience creating or maintaining operational dashboards, scorecards, and performance reports.
This is more than a work-from-home opportunity. It’s a chance to build your career with a Great Place to Work certified company while supporting an international client and developing experience that travels with you.
At PeoplePartners, you can look forward to career growth and development opportunities, continuous learning, global client exposure, and a people-first environment where your contribution matters.
You’ll also be part of a connected remote culture with employee engagement activities and team initiatives designed to make working from home feel a lot less distant.
And there’s the everyday advantage: no daily commute, more time back in your day, and the opportunity to do meaningful work from home while collaborating with professionals across markets.
If you’re the person who asks “Who owns the next step?”, follows through until the answer is clear, and gets a slightly unreasonable amount of satisfaction from moving something from Pending to Done, this role has your name all over it.
Employment Type: Full Time
Work Setup:Fully Remote
Schedule: Monday to Friday
Working Hours:Night Shift
Permanent Work-from-home setup andNight Shift Schedule.
Company-provided equipment.
Secondary Wi-Fi Modem.
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits.
HMO on Day 1.
13th Month Pay.
Monthly Gift Voucher.
Milestone Tokens (Birthday/Anniversary/Christmas).
A Life Beyond the Screen #WorkLifeBalance.
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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