US HR Manager

CF Outsourcing Solutions; Quezon City; On-site; PHP 1,000,000 - 2,300,000; Full time

Job summary

CF Outsourcing Solutions seeks an experienced HR Manager to lead HR operations for U.S.-based clients. You will drive employee relations, policy implementation, compliance, and payroll support, partnering with management to optimize the full employee lifecycle.

The role requires understanding of U.S. employment laws and hands-on leadership, with on-site work at Eastwood City in the Philippines.

Qualifications

• Minimum 5 years of progressive HR experience, preferably supporting U.S.-based organizations.
• Strong knowledge of U.S. federal, state employment laws and compliance.
• Experience with HRIS platforms and payroll systems.
• Bachelor's degree in HR, Business, Psychology, or related field.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred.

Responsibilities

• Oversee HR operations, employee relations, recruitment, and payroll support.
• Ensure compliance with U.S. federal/state regulations and company policy implementation.
• Provide guidance to management and conduct employee investigations as needed.
• Maintain personnel files, I-9s, and support leave programs (FMLA, etc.).
• Partner with management to align HR strategy with business goals.

Job description

About the role

We are seeking an experienced HR Manager with a strong background supporting U.S.-based organizations. This role will oversee HR operations, employee relations, recruitment, compliance, payroll support, leave administration, and policy implementation while ensuring adherence to U.S. federal and state employment regulations. The ideal candidate is a hands-on HR leader who can effectively partner with management, drive compliance initiatives, and support the full employee lifecycle.

Key responsibilities

• Responsible for interpretation and implementation of policies, procedures, laws, standards and government regulations to all employees
• Proactively monitors all processes and policies to ensure compliance with all functional state and federal regulations, rules and laws, e.g., Title VII, ADA, EEO, Affrimative Action, etc. Keep abreast of updated federal and state employment laws and regulations
• Provides guidance and direction and acts as a department liaison regarding various issues for management
• Ensures that staffing levels are maintained. This includes staffing plans, overseeing hiring campaigns, post positions in Jobvite, screening candidates and hiring employees, conducting orientations, retention, etc. (e.g., utilizes HRIS system). Will also be responsible for interacting and establishing a relationship with outside agencies in the effort to increase the applicant pool
• Provide expert advice and coaching to management and employees where appropriate
• Handles employee investigations in response to Ethic Hotline Complaints, EEOC Claims, incidents, grievances, DETR claims, etc.
• Maintains personnel files and medical files and routinely audits I-9 documents
• Responsible for writing offer letters, coordinating workflow, delegating assignments, handling conflict resolutions, maintaining accurate files and timesheets
• Responsible for entering new hire employees and changes into payroll platforms
• Responsible for accurately processing bi-weekly payroll for all employees at the facility
• Manage FMLA and other leaves at the facility
• Handles timely responses to unemployment

About you

• Minimum of 5 years of progressive Human Resources experience, preferably supporting U.S.-based companies
• Proven experience managing U.S. employee benefits administration, including medical, dental, vision, life insurance, disability, retirement plans and leave programs
• Strong knowledge of U.S. federal, state, and local employment laws, including FLSA, FMLA, ADA, EEOC, COBRA, HIPAA, and other HR compliance regulations
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred
• Experience with HRIS platforms and payroll systems
• Excellent communication, leadership, problem-solving, and organizational skills
• Experience supporting multi-state U.S. employees
• Strong analytical and reporting capabilities
• Advanced proficiency in Microsoft Office and HRIS platforms

Work Set Up: Work Onsite in Eastwood City