HR & Benefits Manager (US Experience Required)

CF Solutions Philippines Inc.; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

CF Solutions Philippines Inc. in Manila region is seeking an experienced HR & Benefits Manager to oversee HR operations and benefits administration for U.S.-based clients. You will lead employee relations, performance management, and compliance with U.S. labor laws across multi-state teams.

The role requires 7+ years of HR experience, strong benefits knowledge, HRIS/payroll proficiency, and excellent communication and leadership abilities to align programs with business goals.

Qualifications

• Minimum of 7 years of progressive HR experience, preferably supporting U.S.-based organizations.
• Experience managing U.S. employee benefits administration (medical, dental, vision, life, disability, 401(k)).
• Strong knowledge of U.S. labor laws (FLSA, FMLA, ADA, COBRA, HIPAA).
• Bachelor's degree in HR, Business, Psychology or related field; HR certifications preferred.

Responsibilities

• Serve as the primary HR partner for management and employees
• Oversee benefits administration, enrollment, renewals and education
• Ensure compliance with U.S. regulations and reporting requirements
• Lead performance management, employee relations and HR operations
• Support workforce planning and organizational development initiatives
• Provide guidance on disciplinary actions and conflict resolution
• Analyze and report HR metrics to drive improvements

Skills

HR leadership

Employee relations

HR analytics & reporting

Communication skills

Organizational skills

MS Office proficiency

Education

Bachelor's degree in HR, Business Administration, Psychology, or related field

HR certification such as SHRM-CP/SHRM-SCP/PHR/SPHR (preferred)

Tools

HRIS platforms

Payroll systems

Microsoft Excel

Job description

About the role

We are seeking an experienced HR & Benefits Manager with a strong background in supporting U.S.-based organizations. The ideal candidate will be responsible for overseeing all aspects of human resources, employee relations, benefits administration, compliance, performance management, and HR operations. This role requires a strategic HR professional with excellent knowledge of U.S. labor laws and benefits programs.

Key responsibilities

• Serve as the primary HR partner for management and employees
• Develop and implement HR policies, procedures, and best practices
• Provide guidance on employee relations, performance management, disciplinary actions, and conflict resolution
• Support workforce planning, succession planning, and organizational development initiatives
• Lead employee engagement and retention programs
• Manage employee benefits programs, including enrollment, renewals, and employee education
• Serve as the liaison between employees and benefits providers
• Ensure compliance with all benefits-related regulations and reporting requirements
• Analyze and recommend benefit program enhancements to remain competitive in the market
• Handle leave administration, including FMLA, ADA accommodations, and state-specific leave requirements

About you

• Minimum of 7 years of progressive Human Resources experience, preferably supporting U.S.-based companies
• Proven experience managing U.S. employee benefits administration, including medical, dental, vision, life insurance, disability, retirement plans (401(k)), and leave programs
• Strong knowledge of U.S. federal, state, and local employment laws, including FLSA, FMLA, ADA, EEOC, COBRA, HIPAA, and other HR compliance regulations
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred
• Experience with HRIS platforms and payroll systems
• Excellent communication, leadership, problem-solving, and organizational skills
• Experience supporting multi-state U.S. employees
• Strong analytical and reporting capabilities
• Advanced proficiency in Microsoft Office and HRIS platforms