US Client Services Lead - Night Shift (PH)

TOA Global Pty; Pampanga; Sur place; PHP 502 000 - 647 000; Plein temps

Avantages offerts par ce poste

Time for You

Tenure Recognition Program

Health & Life Insurance

Onsite Night Shift

Modern facility & hub perks

Résumé du poste

TOA Global Pty is seeking an administrative professional to support U.S. accounting clients from the Philippines. You will serve as the primary liaison, manage daily communications, and oversee onboarding and workflow handoffs between U.S.

stakeholders and offshore accounting teams. You will monitor progress on accounting, bookkeeping, and tax tasks, review submissions for completeness, and use Thomson Reuters, CCH, or Intuit Practice Management to track jobs, billing, and invoices.

Qualifications

• 2–5 years of administrative experience in a U.S. accounting firm.
• Strong working knowledge of major accounting practice management software.
• Excellent English communication skills and attention to detail.

Responsabilités

• Act as the main point of contact for U.S.-based clients and manage daily communications.
• Coordinate end-to-end client onboarding and workflow hand-offs between U.S. stakeholders and offshore teams.
• Monitor progress and deadlines for accounting, bookkeeping, and tax-related tasks.
• Review client submissions for completeness and accuracy before production.
• Maintain meticulous logs and CRM records; ensure confidentiality and compliance with data privacy regulations.

Connaissances

English communication

Attention to detail

Problem solving

Multitasking

Outils

Thomson Reuters

CCH

Intuit Practice Management

Description du poste

TOA Global Pty is seeking an administrative professional to support U.S. accounting clients from the Philippines. You will serve as the primary liaison, manage daily communications, and oversee onboarding and workflow handoffs between U.S.

stakeholders and offshore accounting teams. You will monitor progress on accounting, bookkeeping, and tax tasks, review submissions for completeness, and use Thomson Reuters, CCH, or Intuit Practice Management to track jobs, billing, and invoices.