US Appointment Setter (B2B) | Remote | Night Shift

Satellite Office; Eastern Manila District; Remote; PHP 1,042,000 - 1,736,000; Full time

Job summary

Satellite Office is seeking an Appointment Setter for our global client base. This fully remote, night-shift position involves handling warm leads, timely outreach, and coordinating qualified meetings with the sales team.

You will respond quickly, engage prospects conversationally, and leverage AI-assisted responses while maintaining a high standard of customer service and organization. Experience with CRM and AI tools is valued.

Qualifications

• Proven experience in appointment setting, sales development, lead qualification, or managing inbound sales inquiries for a US-facing market.

Responsibilities

• Manage a pre-qualified inbox where the majority of incoming leads are warm and have expressed genuine interest.
• Contact qualified leads by phone within 10 minutes of receiving their reply.
• Conduct natural, conversational calls without relying on rigid sales scripts or hard-selling techniques.
• Send personalized email responses when a phone call is not the most appropriate first step.
• Schedule meetings between qualified prospects and the sales team.
• Prepare and hand off accurate lead summaries once appointments are confirmed.
• Review, personalize, and categorize AI-generated reply suggestions before sending responses.
• Maintain timely follow-ups and ensure an excellent experience for prospective clients.
• Keep lead records and appointment details organized and up to date.

Skills

Appointment setting

Sales development

Lead qualification

US market experience

English communication

Phone outreach

Customer service

Independence

Organization

Remote night shift

CRM systems

AI tools

AI tools usage

Reliable internet/home office

Tools

CRM systems

Email platforms

Productivity tools

ChatGPT

Job description

Appointment Setter

Work for our global clients and immerse yourself in our rich and diverse company culture where you can thrive, grow, and be aweSOme! and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.

WHAT IS AN APPOINTMENT SETTER?

Our awesome client, a fast-growing AI-powered B2B lead generation agency based in the United States, is looking for an Appointment Setter to join their Sales team.

Role Overview

As an Appointment Setter, you will be the first point of contact for warm, pre-qualified prospects who have already expressed interest through outbound email campaigns. Your role is to respond quickly, connect with leads by phone, build rapport through natural conversations, and schedule qualified meetings for the sales team. You'll also use AI-generated response suggestions as a starting point while applying your judgment to personalize communications. This is a fully remote, night-shift position that requires excellent communication skills, initiative, and a customer-focused approach.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

• Manage a pre-qualified inbox where the majority of incoming leads are warm and have expressed genuine interest.

• Contact qualified leads by phone within 10 minutes of receiving their reply.

• Conduct natural, conversational calls without relying on rigid sales scripts or hard-selling techniques.

• Send personalized email responses when a phone call is not the most appropriate first step.

• Schedule meetings between qualified prospects and the sales team.

• Prepare and hand off accurate lead summaries once appointments are confirmed.

• Review, personalize, and categorize AI-generated reply suggestions before sending responses.

• Maintain timely follow-ups and ensure an excellent experience for prospective clients.

• Keep lead records and appointment details organized and up to date.

WHAT ARE WE LOOKING FOR?

• Proven experience in appointment setting, sales development, lead qualification, or managing inbound sales inquiries for a US-facing market.

• Excellent written and verbal English communication skills with a natural, conversational tone.

• Confidence in making phone calls and building rapport with prospects.

• Strong customer service and interpersonal skills.

• Ability to work independently with minimal supervision and make sound decisions.

• Strong organizational, time management, and multitasking abilities.

• Comfortable working a flexible night shift in a fully remote environment.

• Proficiency with CRM systems, email platforms, and productivity tools.

• Experience using AI tools such as ChatGPT or Claude to support day-to-day work is highly desirable.

• A reliable internet connection and a dedicated home office setup.

WHAT'S IN IT FOR YOU?

• 100% remote, work-from-home setup.

• Opportunity to work directly with a founder-led, fast-growing company.

• Focus on engaging with genuinely warm, qualified leads—no cold calling required.

• Collaborative and fast-paced work environment with minimal bureaucracy.

• Opportunity to leverage AI tools to improve productivity and communication.

• Career growth within an innovative, technology-driven organization.