Unit Manager

AXA PHILIPPINES; Bacarra; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Performance bonus

Ongoing training and careerdevelopment

Flexible work arrangements

Equal opportunities employer

Job summary

AXA Philippines in Laoag City, Ilocos Norte seeks an experienced Unit Manager to lead a team of insurance professionals and drive growth while maintaining regulatory compliance.

You will oversee performance, develop effective sales strategies, and nurture client relationships to expand AXA's market presence in the region. This full-time role requires strong leadership, communication, and a commitment to service excellence.

Qualifications

• 5+ years in insurance sales/management or related role in financial services
• Proven track record of leading sales teams and hitting targets
• Strong knowledge of insurance products, underwriting and Philippine market
• Excellent leadership and people management skills
• Fluent in English and Filipino, with strong written and verbal communication
• Ability to build client relationships and develop new business
• Knowledge of compliance standards in the insurance industry
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and related software
• Bachelor's degree in business/finance/marketing or related field
• Valid driver's license and willingness to travel within territory
• Insurance training certifications are a plus

Responsibilities

• Lead, supervise, and mentor a team of insurance agents and sales representatives to achieve unit sales targets.
• Develop and implement strategies to drive sales growth, market penetration, and customer acquisition.
• Monitor unit performance metrics, analyze trends, and prepare reports for senior management.
• Ensure compliance with company policies and regulatory requirements from authorities.
• Conduct training programmes to enhance product knowledge, sales techniques, and customer service skills.
• Build and maintain relationships with clients, corporate partners, and stakeholders.
• Manage unit budgets and resources to optimise profitability and efficiency.
• Investigate and resolve customer complaints promptly and professionally.
• Participate in regional/national campaigns and promotions as directed by management.
• Maintain accurate records of sales, performance bonuses, and administrative documentation.

Skills

Leadership

Sales management

Insurance knowledge

Regulatory compliance

Communication

Team motivation

Driver's license

Education

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Bachelor's degree in Marketing

Tools

Microsoft Office

Insurance management systems

Job description

About us

AXA Philippines is a leading insurance and financial services company dedicated to providing comprehensive protection and investment solutions to individuals and businesses across the Philippines. With a strong commitment to innovation, customer service excellence, and financial security, AXA has established itself as a trusted partner in helping Filipinos build a more secure future. Our company culture emphasises integrity, collaboration, and a genuine commitment to making a positive impact in the communities we serve.

About the role

We are seeking an experienced and dynamic Unit Manager to join our team at AXA Philippines in Laoag City, Ilocos Norte. This is a full-time position that plays a critical role in driving the growth and success of our insurance operations in the region. As Unit Manager, you will be responsible for leading and managing a team of insurance professionals, overseeing unit performance, and ensuring the delivery of exceptional customer service whilst maintaining compliance with all regulatory requirements. This position is instrumental in expanding AXA's market presence and achieving our strategic business objectives in Ilocos Norte.

Key responsibilities

• Lead, supervise, and mentor a team of insurance agents and sales representatives to achieve unit sales targets and performance goals

• Develop and implement effective strategies to drive sales growth, market penetration, and customer acquisition within the assigned territory

• Monitor unit performance metrics, analyse trends, and prepare regular performance reports for senior management

• Ensure compliance with all company policies, procedures, and regulatory requirements set by the Insurance Commission and other relevant authorities

• Conduct training and development programmes for team members to enhance their product knowledge, sales techniques, and customer service skills

• Build and maintain strong relationships with clients, corporate partners, and community stakeholders to support business development initiatives

• Manage unit budgets and resources effectively to optimise profitability and operational efficiency

• Investigate and resolve customer complaints and disputes in a timely and professional manner

• Participate in regional and national campaigns, promotions, and special initiatives as directed by management

• Maintain accurate records of sales, performance bonus, and other administrative documentation

What we're looking

• Minimum of 3-5 years of experience in insurance sales, management, or a related role within the banking and financial services sector

• Proven track record of successfully managing sales teams and achieving or exceeding sales targets

• Strong knowledge of insurance products, underwriting principles, and the Philippine insurance industry

• Excellent leadership and people management skills with the ability to motivate and develop team members

• Outstanding interpersonal and communication skills, both written and verbal, with fluency in English and Filipino

• Demonstrated ability to build and maintain client relationships and develop new business opportunities

• Sound understanding of compliance requirements and regulatory standards in the insurance industry

• Strong analytical and problem-solving skills with the ability to make sound business decisions

• Proficiency in Microsoft Office applications and familiarity with insurance management systems

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field

• Valid driver's license and willingness to travel within the assigned territory

• Preferred: Completion of relevant insurance training courses or certifications

What we offer

At AXA Philippines, we are committed to supporting the professional and personal development of our employees. We offer a performance bonus based. We provide ongoing training and career development opportunities to help you advance your career within the organisation. We foster a collaborative and inclusive work environment where your contributions are valued and recognised. Additionally, we offer flexible work arrangements where applicable, and we encourage a healthy work-life balance. We are an equal opportunities employer and welcome applications from all qualified candidates.