Unit Head — Financial Services (Hybrid Role)

Manulife Philippines; Makati; Hybrid; PHP 3,000,000 - 4,000,000; Full time

Job summary

Manulife Philippines seeks a Unit Head in Makati with a hybrid work arrangement to lead a sales and service team toward ambitious targets while upholding risk and regulatory standards.

You will coach and develop talent, coordinate with cross-functional stakeholders, monitor performance metrics, and drive process improvements to enhance efficiency and customer experience across the unit.

Qualifications

• Bachelor’s degree in a related field.
• Experience leading hybrid teams and coaching for performance.
• Strong compliance focus and risk awareness.
• Proven ability to translate metrics into action.

Responsibilities

• Lead, coach, and manage a team to hit sales, service, and operations targets.
• Oversee business development initiatives and performance metrics.
• Guide customer engagement and ensure regulatory compliance.
• Coordinate with cross-functional stakeholders and prepare unit reports.
• Drive process improvements to enhance efficiency and customer experience.

Skills

Leadership

People management

Sales planning

CRM systems

Data analysis

Regulatory compliance

Communication

Stakeholder management

Education

Bachelor’s degree in Business/Finance/Economics/Management

Tools

CRM systems

Job description

Manulife Philippines seeks a Unit Head in Makati with a hybrid work arrangement to lead a sales and service team toward ambitious targets while upholding risk and regulatory standards.

You will coach and develop talent, coordinate with cross-functional stakeholders, monitor performance metrics, and drive process improvements to enhance efficiency and customer experience across the unit.