Unit Head

Michelle Cabrera; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Health Insurance & Wellness

Professional Development

Job summary

Manulife Philippines is seeking a Unit Head in Makati to lead a sales or service unit in a hybrid setup. You will set targets, monitor metrics, and coach a team to deliver excellent customer service while aligning with regulatory requirements.

The role requires leadership experience, a life insurance license, and the ability to recruit and manage a 5-member team, with strong collaboration across departments to drive growth and performance.

Qualifications

• 1+ year experience leading a unit or 3+ years managerial experience in other industries.
• Life insurance license is required.
• Able to bring a team of 5 members.
• Proven leadership and people management skills including coaching staff and driving performance.
• Comfort with hybrid work and using digital tools for remote collaboration, reporting, and engagement.

Responsibilities

• Set unit targets and monitor performance metrics.
• Coach and mentor team members to achieve outcomes.
• Coordinate with other departments to drive business growth.
• Lead strategies to expand customer base and improve operational efficiency.
• Ensure compliance with company policies and regulatory requirements.

Skills

Leadership

People management

Coaching

Reporting

Remote collaboration

Digital tools

Public speaking

Communication

Education

Bachelor's degree

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus

Insurance Health & Wellness

Professional Development

The Unit Head role at Manulife Philippines is a full-time position responsible for leading and managing a sales or service unit based in Makati. This hybrid role combines on-site leadership with flexibility for some work-from-home arrangements, ensuring effective oversight of team performance and customer service. Day-to-day responsibilities include setting unit targets, monitoring metrics, coaching and mentoring team members, and coordinating with other departments to drive business growth. The Head of Unit will develop and implement strategies to expand the customer base, improve operational efficiency, and maintain compliance with company policies and regulatory requirements. The role also involves reporting on unit performance, supporting talent development, and fostering an inclusive, results-oriented culture aligned with Manulife’s values.

Qualifications:

• With atleast 1 year experience in leading a unit or 3 years managerial experience in other industry
• With life insurance license
• Can bring in a team of 5 members
• Proven leadership and people management skills, with experience in supervising teams, coaching staff, and driving high-performance culture.
• Comfort with hybrid work arrangements and digital tools for remote collaboration, reporting, and customer engagement

Public Speaking Sales Management Relationship Building Communication Skills Insurance