UK & Ireland E-commerce Trading Manager

KMC Solutions; Taguig; Hybrid; PHP 1,200,000 - 2,200,000; Full time

Job summary

KMC Solutions in Taguig seeks a hands-on E-commerce / Digital Trading Manager for UK & Ireland duties, based hybrid at SM Aura, BGC. You will take end-to-end ownership of the online commercial performance, drive revenue, conversions and customer engagement across the digital proposition.

You will lead on-site merchandising, manage the trading calendar, work with UX/CRO, paid media and SEO teams, brief site improvements, and report weekly to the Head of Digital Products.

Qualifications

• Minimum of 4 years' experience in digital trading, e-commerce management, online merchandising, or a similar commercial e-commerce role.
• Proven track record of improving commercial performance through on-site trading, including pricing, merchandising, and promotional management.
• Strong analytical capability, including confident use of GA4 or equivalent analytics platforms to diagnose performance and identify opportunities.
• Experience managing a trading calendar and coordinating cross-functional activity to deliver against commercial plans.
• Experience in a service-based or transactional e-commerce business, particularly with variable pricing or availability.
• Familiarity with CRO principles and experience collaborating with UX or experimentation teams to improve conversion.
• Experience using data visualisation tools such as Looker Studio or equivalent to build and maintain trading dashboards.

Responsibilities

• Own and manage the digital trading plan, ensuring the site reflects current pricing, availability, and promotional activity at all times.
• Identify and act on revenue opportunities including seasonal demand, geographic expansion, and product/service range extension.
• Manage promotional campaigns end‑to‑end, from briefing through to live execution and post‑campaign analysis.
• Monitor competitor pricing, positioning, and digital activity and feed this insight into commercial decision making.
• Own the conversion funnel from first visit through to completed booking/order, identifying and resolving friction at each stage.
• Work with the UX and CRO Manager to prioritise and deliver a programme of experimentation and optimisation across key pages.
• Manage on‑site merchandising to ensure product/service presentation, pricing clarity, and availability messaging support conversion.
• Ensure the customer journey performs well across all devices, with particular focus on mobile.
• Develop and maintain content and messaging across the digital proposition that builds trust, answers customer questions, and supports the buying decision.
• Work with the CRM and lifecycle team to support post‑purchase engagement, including confirmation communications, repeat booking/order prompts, and review generation.
• Use customer feedback, reviews, and behavioural data to identify unmet needs and brief improvements into the product roadmap.

Skills

Digital trading

Online merchandising

Revenue focus

Analytics

GA4

Cross-functional collaboration

CMS platforms

SEO capabilities

Looker Studio

Tools

GA4

Looker Studio

CMS platforms

SEO tools

Job description

KMC Solutions in Taguig seeks a hands-on E-commerce / Digital Trading Manager for UK & Ireland duties, based hybrid at SM Aura, BGC. You will take end-to-end ownership of the online commercial performance, drive revenue, conversions and customer engagement across the digital proposition.

You will lead on-site merchandising, manage the trading calendar, work with UX/CRO, paid media and SEO teams, brief site improvements, and report weekly to the Head of Digital Products.