UI/UX Designer

Manulife Financial; Makati; Hybrid; PHP 502,000 - 837,000; Full time

Job summary

Manulife Financial is seeking an Intermediate UX/UI Designer to join the Asia Segment Experience Design community. You will contribute to user research, design exploration, and the delivery of intuitive UI/UX solutions across digital platforms.

This role collaborates with regional and local market Product Owners and delivery teams to evolve customer and agent experiences, applying user-centered design thinking and creating wireframes, UI designs, and interactive prototypes with Figma.

Qualifications

• 3–5 years of dedicated UX/UI design experience working on digital products or platforms.
• Experience designing interfaces for mobile, tablet, and desktop environments
• Practical experience with user-centered design processes, usability testing, and accessibility best practices
• Proficiency in creating wireframes, UI designs, and prototypes using tools such as Figma
• Exposure to working with or contributing to design systems
• Ability to collaborate effectively with product, engineering, business, and design teammates
• Good understanding of human-centered design principles and how to apply them in delivery work
• Willingness to share knowledge, learn from others, and grow design capability within the team
• Openness to feedback and continuous improvement
• Demonstrable skills in illustration, iconography, or visual communication are an advantage
• Basic familiarity with HTML5 and CSS3 is a plus

Responsibilities

• Apply user-centered design thinking to support the creation of quality digital experiences
• Translate requirements and concepts into wireframes, UI designs, and interactive prototypes
• Support storytelling by presenting design insights and solutions visually and verbally
• Assist in defining problem statements by validating assumptions and considering user and business needs
• Participate in discovery and research activities to understand users, journeys, and service contexts
• Contribute to artefacts such as personas, journey maps, and simple service blueprints
• Support or conduct usability testing, interviews, and other research activities under guidance
• Identify usability issues and UI/UX insights through research and analysis
• Iterate designs based on feedback, testing results, and technical constraints
• Collaborate closely with developers to ensure design specifications are clearly understood and implemented
• Work as part of an interdisciplinary team including designers, researchers, product managers, and engineers

Skills

UX/UI design

Wireframes

Prototypes

Figma

Design systems

Cross-functional collaboration

User research

English communication

Tools

Figma

Job description

The Opportunity:

The customer is the focus of everything we do, and millions of end users rely on our products daily.

We believe in the value of empowering User Experience professionals with the right tools, guidance, and opportunities to create meaningful digital experiences.

Intermediate User Experience (UX/UI) Designer

will be part of the Asia Segment Experience Design community and will contribute to user research, design exploration, and delivery of intuitive UI/UX solutions.

This role works closely with regional and local market Product Owners and delivery teams to help design and evolve customer and agent experiences across digital platforms.

Position Responsibilities:

• Apply user-centered design thinking to support the creation of quality digital experiences
• Translate requirements and concepts into wireframes, UI designs, and interactive prototypes
• Support storytelling by presenting design insights and solutions visually and verbally
• Assist in defining problem statements by validating assumptions and considering user and business needs
• Participate in discovery and research activities to understand users, journeys, and service contexts
• Contribute to art i facts such as personas, journey maps, and simple service blueprints
• Support or conduct usability testing, interviews, and other research activities under guidance
• Identify usability issues and UI/UX insights through research and analysis
• Iterate designs based on feedback, testing results, and technical constraints
• Collaborate closely with developers to ensure design specifications are clearly understood and implemented
• Work as part of an interdisciplinary team including designers, researchers, product managers, and engineers

Required Qualifications:

• 3–5 years of dedicated UX/UI design experience working on digital products or platforms
• Experience designing interfaces for mobile, tablet, and desktop environments
• Practical experience with user-centered design processes, usability testing, and accessibility best practices
• Proficiency in creating wireframes, UI designs, and prototypes using tools such as Figma
• Exposure to working with or contributing to design systems
• Ability to collaborate effectively with product, engineering, business, and design teammates
• Good understanding of human-centered design principles and how to apply them in delivery work
• Willingness to share knowledge, learn from others, and grow design capability within the team
• Openness to feedback and continuous improvement
• Demonstrable skills in illustration, iconography, or visual communication are an advantage
• Basic familiarity with HTML5 and CSS3 is a plus

Communication:

• Clear and effective verbal and written communication skills
• Ability to explain design ideas and rationale to team members and stakeholders
• Good command of spoken and written English

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務