U.S. Payroll Manager

iSupport Worldwide; Pasig; Remote; PHP 5,671,000 - 9,452,000; Full time

Job summary

iSupport Worldwide is seeking an experienced U.S. Payroll Manager to oversee end-to-end payroll operations for a multi-company organization. This hands-on leadership role combines processing, team management, regulatory compliance, system configuration, and continuous improvement across U.S.

payroll. You will lead the payroll team, ensure accurate weekly and biweekly cycles, manage tax and wage compliance, and coordinate quarter-end and year-end close. Strong communication with U.S.

Qualifications

• 8+ years of U.S. payroll experience
• Leadership of multi-state payroll operations across weekly/biweekly cycles
• Experience with W-2 reporting and year-end processes
• Strong knowledge of FLSA and wage-hour regulations
• Ability to manage payroll configurations and GL impact

Responsibilities

• Oversee end-to-end payroll processing for multiple companies.
• Lead and coach payroll team members and manage workloads.
• Maintain payroll controls, approvals, audits, and data integrity.
• Coordinate payroll-to-GL reconciliations and reporting.
• Ensure compliance with federal/state/local payroll tax requirements.
• Oversee quarter-end and year-end payroll activities (Forms 941, W-2).
• Lead acquisitions/integrations payroll setup and testing.
• Develop and maintain payroll SOPs and internal controls.

Skills

End-to-end payroll

Multi-state payroll

Team leadership

Wage & hour compliance

W-2 reporting

Excel proficiency

Education

Bachelor's degree in Accounting/Finance

Tools

OneHCM/UKG Ready

Job description

We are seeking an experienced U.S. Payroll Manager to oversee end-to-end payroll operations for a multi-company, multi-state U.S. organization. This is a hands‑on leadership position combining payroll processing, team management, tax and wage compliance, system configuration, financial reconciliation, and process improvement.

Key Responsibilities

• Payroll Operations: Oversee end-to-end processing and final review of multiple company payrolls, ensuring accuracy and timely submission across weekly and biweekly cycles.
• Team Leadership: Supervise, coach, and review payroll team members, allocate workloads, establish quality standards, and ensure adequate coverage.
• Payroll Controls and Approvals: Maintain approval workflows, review checklists, segregation of duties, audit trails, and internal controls.
• Reconciliation and Reporting: Oversee payroll-to-general-ledger reconciliation, pre- and post-payroll reviews, variance analysis, and resolution of payroll discrepancies.
• U.S. Tax and Regulatory Compliance: Manage compliance with federal, state, and local payroll tax requirements, including multi-state withholding, reciprocity, state unemployment insurance (SUI), tax reconciliations, and agency notices.
• Wage and Hour Compliance: Monitor applicable federal and state requirements related to overtime, minimum wage, final pay, pay frequency, and pay statement regulations.
• Prevailing Wage Compliance: Ensure compliance with Davis-Bacon requirements and applicable state prevailing wage laws, including wage determinations, employee classifications, fringe benefits, overtime, and certified payroll reporting.
• Benefits Administration: Coordinate payroll-related benefit deductions, employee eligibility changes, enrollment updates, and carrier or vendor invoice reconciliations.
• State Registrations and Setup: Lead payroll setup for new states, including tax account validation, employee tax configurations, and coordination of required government registrations.
• Payroll Systems Management: Own payroll system configuration, including earnings and deduction codes, taxable and pre-tax treatment, PTO accruals, and pay rules. Ensure changes are documented and tested before implementation.
• Quarter-End and Year-End Close: Oversee payroll tax reconciliations, review of Forms 941 and state tax returns, W-2 reporting and corrections, and benefits and fringe reporting.
• Acquisitions and Integrations: Lead payroll integration for acquired companies, including employee data collection, entity and tax setup, system configuration, parallel testing, and first-payroll readiness.
• Process Improvement: Develop and maintain payroll SOPs, strengthen internal controls, and identify opportunities to automate and standardize recurring processes.
• Stakeholder Management: Serve as the primary escalation point for payroll matters involving U.S. employees, branch contacts, HR, and finance.
• Performance Monitoring: Track payroll accuracy, processing timeliness, compliance, reconciliation completion, and team performance through regular reporting and analysis.

Qualifications

• At least 8 years of U.S. payroll experience, including a minimum of 3 years in a lead, supervisory, or management capacity.
• Proven experience managing multi-company, multi-state payroll operations across weekly and biweekly pay cycles.
• Experience supporting 10 or more legal entities or payrolls, or operations spanning 15 or more U.S. states, is strongly preferred.
• Strong knowledge of U.S. federal, state, and local payroll taxes, including multi-state withholding, reciprocity, SUI, and tax agency notice resolution.
• Hands‑on experience with payroll processing, payroll controls, employee earnings and deductions, and payroll-to-GL reconciliation.
• Demonstrated knowledge of the Fair Labor Standards Act (FLSA) and applicable state wage and hour regulations.
• Experience with Davis‑Bacon compliance, prevailing wage requirements, fringe benefit calculations, and certified payroll reporting.
• Proven ability to manage payroll system configurations and understand their impact on payroll calculations, tax treatment, balances, and general ledger reporting.
• Experience leading quarter‑end and year‑end payroll activities, including W-2 review and corrections.
• Strong Excel skills, analytical capabilities, and attention to detail.
• Excellent written and verbal English communication skills, with the ability to manage escalations and collaborate confidently with U.S. stakeholders.
• High integrity and discretion in handling confidential employee and compensation information.
• Willingness and ability to work a fixed 8:00 AM-5:00 PM Pacific Time schedule, including daylight saving time adjustments.

Preferred Qualifications

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
• Experience with OneHCM, UKG Ready, or a comparable payroll management system.
• Experience supporting benefits administration and payroll-related vendor coordination.
• Experience with payroll integration for acquired companies or newly established entities.
• Familiarity with Secretary of State and Department of Labor registration requirements.
• Experience developing payroll SOPs, internal control frameworks, and audit documentation.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience supporting U.S. clients through offshore operations or shared-services environments.