TTEC Pasay | Healthcare Bended Chat | Earn up to PHP34,000 | Work Onsite

TTEC; Pasay; On-site; PHP 345,290 - 413,589; Full time

Benefits offered by this job

Great compensation package

Performance bonus opportunities

Tuition reimbursement

Wellness and healthcare benefits

Paid time off

Job summary

A leading customer service company is looking for a Chat Customer Service Representative in Pasay. In this role, you'll utilize your written communication skills to resolve customer issues through chat and other messaging platforms. The ideal candidate should have completed senior high school and possess 1-2 years of BPO customer service experience. Competitive compensation and benefits are offered.

Qualifications

• One to two years of BPO customer service experience is required.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Customer service

Written communication

Product knowledge

Education

Completed senior high school or equivalent

Job description

TTEC Pasay | Healthcare Bended Chat | Earn up to PHP34,000 | Work Onsite

TTEC

On-site - Pasay 1-3 Yrs Exp Diploma Full-time

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 10am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only

What You Bring to the Role

• Completed senior high school or equivalent
• One to two years of BPO customer service experience is required
• Recognize, apply and explain your product or service knowledge.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)