Travel Ticketing Specialist (Non-Voice) – Onsite Training

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account. Onsite, full-time position with a salary up to ₱26,000 per month.

You will assist customers with travel inquiries, reservations, itinerary changes, cancellations, and general support via phone, chat, or email. Paid training from Day 1, plus incentives and career growth opportunities.

Locations include Muñoz, Quezon City and other sites across Metro Manila.

Qualifications

• Excellent English communication, both verbal and written.
• Basic computer skills and digital literacy.
• No prior BPO/call center experience required; training provided.

Responsibilities

• Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email.
• Provide accurate information and resolve issues with empathy and efficiency.
• Maintain a customer-focused and detail-oriented service approach.

Skills

English communication

Education

HS/SHS/College education

Job description

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account. Onsite, full-time position with a salary up to ₱26,000 per month.

You will assist customers with travel inquiries, reservations, itinerary changes, cancellations, and general support via phone, chat, or email. Paid training from Day 1, plus incentives and career growth opportunities.

Locations include Muñoz, Quezon City and other sites across Metro Manila.