Travel Specialist

WNS Careers - Philippines; Quezon City; On-site; PHP 268,000 - 402,000; Full time

Job summary

WNS Careers - Philippines is seeking a front-office travel specialist to assist travelers with bookings and inquiries. You will book air, hotel, and car reservations through GDS using cryptic commands and provide excellent service to U.S.-based travelers.

The role also covers ticketing, reissues, exchanges, and refunds with a focus on accuracy and customer satisfaction. Candidates should have 1–2+ years of corporate travel (TMC) front-office experience, strong GDS proficiency (Sabre/Amadeus),

Qualifications

• At least a high school graduate.
• 1-2+ years of corporate travel (TMC) front-office experience.
• 1-2+ years of hands-on experience with Sabre, Amadeus, or other GDS platforms.
• Strong GDS proficiency; knowledgeable in IATA geography.
• Willing to work onsite and can start ASAP.
• Skills training.
• Competitive salary + tenure incentives.
• Work with a prestigious Corporate Travel account.

Responsibilities

• Assist travelers with bookings and inquiries
• Book air, hotel, and car reservations through GDS using cryptic commands.
• Handle ticketing, reissues, exchanges, and refunds
• Provide excellent customer service to U.S.‑based travelers

Skills

GDS proficiency

Customer service

Education

High school diploma

Tools

Sabre

Amadeus

GDS platforms

Job description

• Assist travelers with bookings and inquiries
• Book air, hotel, and car reservations through GDS using cryptic commands.
• Handle ticketing, reissues, exchanges, and refunds
• Provide excellent customer service to U.S.‑based travelers

Qualifications

• At least a high school graduate
• 1-2+ years of corporate travel (TMC) front‑office experience
• 1-2+ years of hands‑on experience with Sabre, Amadeus, or other GDS platforms
• Strong GDS proficiency; knowledgeable in IATA geography
• Willing to work onsite and can start ASAP
• Skills training
• Competitive salary + tenure incentives
• Work with a prestigious Corporate Travel account

11AM–5PM, Mon–Fri

15th Floor, Exxa Tower, Bridgetowne, Libis, QC (near Opus Mall)