Call Center Representative

JetSon Manpower Agency; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary package

₱15,000 quarterly retention bonus

Weekends off for better work-life balance

Vacation and sick leave

Job training and career development

Life insurance and 13th month pay

Job summary

A recruitment agency in Taguig is seeking a Travel & Hospitality Specialist to manage travel bookings and customer inquiries. The ideal candidate has a minimum of one year of experience with GDS, preferably Sabre, and possesses strong communication skills. This role offers weekends off, job training, and a competitive salary package.

Qualifications

• Minimum 1 year of experience using GDS, Sabre is a strong advantage.
• Background in travel, hospitality, or call center preferred.
• Willingness to work onsite in Taguig.

Responsibilities

• Handle travel bookings, itinerary changes, and cancellations using GDS platforms.
• Provide accurate fare quotes, ticketing, and reissuance support.
• Assist customers with travel-related inquiries.

Skills

GDS usage (Sabre preferred)

Strong communication skills in English

Problem-solving skills

Detail-oriented

Job description

Overview

Travel & Hospitality Specialist (GDS – Sabre Preferred)

Responsibilities

• Handle travel bookings, itinerary changes, and cancellations using GDS platforms (Sabre preferred)
• Provide accurate fare quotes, ticketing, and reissuance support
• Assist customers with travel-related inquiries via phone, email, or chat
• Ensure compliance with airline and travel policies
• Maintain detailed records of transactions and customer interactions
• Collaborate with internal teams to resolve issues and improve service delivery

Qualifications

• Minimum 1 year of experience using GDS (Sabre is a strong advantage)
• Strong communication skills in English
• Background in travel, hospitality, or call center is preferred
• Detail-oriented with excellent problem-solving skills
• Willingness to work onsite in Taguig

Perks & Benefits

• Competitive salary package
• ₱15,000 quarterly retention bonus
• Weekends off for better work-life balance
• Vacation and sick leave
• Job training and career development
• Life insurance and 13th month pay