Travel Sales Training Manager (Onsite)

Dyninno Group; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Dyninno Group in the Philippines seeks a Training Operations leader to oversee classroom training, nesting, and trainee progression, ensuring readiness for production across projects. You will lead a team of Trainers and collaborate with Sales, Operations, HR, and Global Training to align learning with business goals.

The role demands hands-on classroom training and curriculum development experience, plus strong analytics to monitor KPIs and drive improvements.

Qualifications

• At least 3 years of relevant BPO, Learning & Development, or Training experience.
• At least 3 years of experience leading or supervising Trainers.
• Hands-on experience in classroom training and/or nesting.
• Experience in curriculum development and Training Needs Analysis.
• Strong analytical, coaching, leadership, and stakeholder management skills.
• Ability to use training data and performance metrics to drive continuous improvement.
• Comfortable working 100% onsite in BGC, Taguig, with shifting schedules, including weekends and holidays when required.

Responsibilities

• Training Operations: Oversee classroom training, nesting, trainee progression, and readiness for production.
• Trainer Leadership: Lead, coach, and develop a team of Trainers to ensure consistent and effective training delivery.
• Curriculum Development: Review and improve training programs, learning materials, assessments, and reinforcement initiatives.
• Training Needs Analysis (TNA): Identify knowledge, skills, and performance gaps and implement target learning interventions.
• Performance & Analytics: Monitor training KPIs, analyze results, and translate insights into actionable improvement plans.
• Stakeholder Collaboration: Work closely with Sales/Operations, HR, Talent Acquisition, and Global Training to align training outcomes with business objectives.

Skills

Analytical skills

Coaching

Leadership

Stakeholder management

Training data analysis

Job description

Dyninno Group in the Philippines seeks a Training Operations leader to oversee classroom training, nesting, and trainee progression, ensuring readiness for production across projects. You will lead a team of Trainers and collaborate with Sales, Operations, HR, and Global Training to align learning with business goals.

The role demands hands-on classroom training and curriculum development experience, plus strong analytics to monitor KPIs and drive improvements.