Travel Sales & Administrative Support

Manatal; Metro Manila; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage

Dependents coverage

Paid time-off

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Career growth

Inclusive team

Job summary

MicroSourcing seeks a Travel Sales & Administrative Support to assist our Sydney and Manila-based Retail Sales Team. The role handles travel bookings, documentation and basic sales support in a hybrid setup from Ortigas, Pasig City.

The ideal candidate has travel industry experience, familiarity with travel reservation systems, and a solid understanding of travel booking processes. You will coordinate with Sales Consultants and ensure accurate, timely bookings and paperwork.

Qualifications

• Previous experience in the travel industry.
• Experience using a travel reservation system (non-airline reservation systems preferred).
• Strong understanding of travel booking processes and documentation.

Responsibilities

• Issue travel documentation and tickets.
• Access client files in the reservation system to update supplier confirmations and booking amendments.
• Verify that supplier rates align with contracted rates.
• Check that supplier-confirmed services match the original booking requests and ensure all bookings are complete and accurate.
• Send booking updates and confirmations to Sales Consultants.
• Identify and communicate any pricing or booking discrepancies to the Sales Consultant.
• Book supplementary travel services (e.g., rail and ferry tickets) through supplier portals and issue tickets upon receipt of payment.
• Monitor and follow up on outstanding deposits and payments.
• Assist the Sales Team with booking administration, quotations, and itinerary preparation.
• Perform other administrative duties as assigned.

Skills

Travel industry experience

Travel reservation system experience

Knowledge of travel bookings

Job description

Discover your 100% YOU with MicroSourcing!

Position: Travel Sales & Administrative Support

Work setup: Hybrid | Mid shift

Location: Ortigas, Pasig City

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Summary:

This role provides administrative and sales support to our Sydney and Manila-based Retail Sales Team, ensuring travel bookings are processed accurately and efficiently.

Key Responsibilities

• Issue travel documentation and tickets.
• Access client files in the reservation system to update supplier confirmations and booking amendments.
• Verify that supplier rates align with contracted rates.
• Check that supplier-confirmed services match the original booking requests and ensure all bookings are complete and accurate.
• Send booking updates and confirmations to Sales Consultants.
• Identify and communicate any pricing or booking discrepancies to the Sales Consultant.
• Book supplementary travel services (e.g., rail and ferry tickets) through supplier portals and issue tickets upon receipt of payment.
• Monitor and follow up on outstanding deposits and payments.
• Assist the Sales Team with booking administration, quotations, and itinerary preparation.
• Perform other administrative duties as assigned.

Qualifications
Required

• Previous experience in the travel industry.
• Experience using a travel reservation system (non-airline reservation systems preferred).
• Strong understanding of travel booking processes and documentation.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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