Travel & Reservations Agent – Flexible Shifts & Perks

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

HMO Benefits

Shift Schedule (Day shift/Mid shift/Ni

Job summary

Sapient Global Services is hiring Call Center Agents in Metro Manila. Join a fast-paced team and help customers with inquiries across travel, healthcare, financial, telco non-voice and other accounts. We offer up to PHP 25,000 monthly, day/mid/night shifts, HMO benefits, and the chance to start with a one-day hiring process.

Be part of a pioneer workforce delivering great customer service. No prior long processes required—get onboard quickly and enjoy incentives, signing bonuses, and premium

Qualifications

• Follow standard operations and procedures.
• Recognize and escape priority problems in accordance with Client standards.
• Ensure one call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Responsibilities

• Follow standard operations and procedures.
• Recognize and escalate priority problems in accordance with Client standards.
• Ensure one-call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Skills

Customer service

Communication

Problem solving

Troubleshooting

Job description

Sapient Global Services is hiring Call Center Agents in Metro Manila. Join a fast-paced team and help customers with inquiries across travel, healthcare, financial, telco non-voice and other accounts. We offer up to PHP 25,000 monthly, day/mid/night shifts, HMO benefits, and the chance to start with a one-day hiring process.

Be part of a pioneer workforce delivering great customer service. No prior long processes required—get onboard quickly and enjoy incentives, signing bonuses, and premium