(C) Hotel Reservations Agent Call Center- Non Voice

Sapient Global Services; Makati; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Commission

Performance Bonus

Health Care On-Site

Free coffee & biscuits

Job summary

A growing customer service company in Metro Manila is seeking a Hotel Reservations Agent for a non-voice role. This position offers a competitive salary up to ₱25,000 plus monthly commissions. High school graduates and fresh graduates are encouraged to apply. Responsibilities include handling customer concerns and processing orders with accuracy. Employees enjoy career growth opportunities, incentives, and a supportive team environment. Join now to elevate your career and make an impact!

Qualifications

• High school graduates welcome, fresh graduates encouraged to apply.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Hit key performance targets in customer satisfaction.

Skills

Good communication skills

Problem-solving skills

Education

High School Graduate

ALS Passer

Job description

(C) Hotel Reservations Agent Call Center- Non Voice

On-site - Makati No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

Handle customer concerns through voice and/or non-voice channels.

Resolve concerns with empathy and efficiency.

Process orders, returns, and account updates with accuracy.

Work with a supportive team that wants you to succeed.

Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome!

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila.

Career shifters and experienced CSR agents are welcome.

What You Get:

Salary up to 25K + Monthly Commissions

Career growth for consistent performers

Pioneer accounts (including easy, non-voice roles)

Incentives, signing bonuses, and premium perks

Shifting schedules — Day, Mid, or Night shifts

Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!

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