Hotel Reservations Specialist — Fast Hire, Great Benefits

Bpo Sapient Solutions; Quezon City; In loco; PHP 254.000 - 304.000; Tempo pieno

Descrizione del lavoro

Bpo Sapient Solutions is seeking a Hotel Reservation Agent for our Metro Manila site. You will handle reservations, inquiries, and cancellations, providing accurate information on availability and rates while ensuring efficient processing and high-quality customer service.

The role requires a high school diploma, strong communication and problem-solving skills, and the ability to thrive in a fast-paced setting. Earn up to ₱25,000 monthly with additional benefits.

Competenze

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Mansioni

• Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
• Provide accurate information about hotel availability, rates, amenities, and policies
• Process reservations accurately and efficiently
• Resolve customer issues and escalate complex issues as needed
• Meet performance targets for productivity, quality, and customer satisfaction
• Maintain accurate records of reservations and customer interactions

Conoscenze

Communication skills

Interpersonal skills

Problem-solving

Fast-paced environment

Formazione

High school diploma or equivalent

Descrizione del lavoro

Bpo Sapient Solutions is seeking a Hotel Reservation Agent for our Metro Manila site. You will handle reservations, inquiries, and cancellations, providing accurate information on availability and rates while ensuring efficient processing and high-quality customer service.

The role requires a high school diploma, strong communication and problem-solving skills, and the ability to thrive in a fast-paced setting. Earn up to ₱25,000 monthly with additional benefits.