Travel Operations Associate: Hybrid, Growth & Perks

MicroSourcing; Metro Manila; Hybrid; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangement

Career growth

Inclusive team

Job summary

MicroSourcing in Ortigas, Pasig City, Philippines, is seeking a Travel Operations Associate for a hybrid, day-shift role. You will load pricing, itineraries and offers in Tourplan and WordPress, review tariffs, and collaborate with the Director and sales team to craft market-ready travel packages.

You will research destinations, liaise with suppliers and support the sales team with accurate, timely information.

Qualifications

• Degree or background in tourism/travel/business/marketing is advantageous but not required.
• Strong computer literacy across MS Word, Excel and web-based business systems.
• Solid numerical ability with pricing, margins, mark-ups, discounts and currency calculations.
• Excellent written English and clear product/itinerary presentation.
• Knowledge of Tourplan or WordPress is beneficial.
• Familiarity with AI-assisted research tools and ensuring accuracy.

Responsibilities

• Accurately load and maintain pricing, itineraries, departures, allotments and booking terms in Tourplan and WordPress.
• Read supplier tariffs and contracts to ensure correct prices, margins and information.
• Collaborate with the Director and sales team to develop market-driven itineraries and packages.
• Research destinations, accommodations, transport, tours to improve BTD products.
• Coordinate with suppliers for pricing, availability and content.
• Provide timely product support to the sales team and assist with complex enquiries.
• Inform sales team of new products, offers and important updates.
• Keep internal systems and websites up-to-date with accurate information.
• Identify product gaps and contribute ideas to improve products and processes.

Skills

MS Word

MS Excel

Web-based systems

Pricing calculations

Written English

AI tools

Education

Background in tourism/travel/business/marketing

Tools

Tourplan

WordPress

Job description

MicroSourcing in Ortigas, Pasig City, Philippines, is seeking a Travel Operations Associate for a hybrid, day-shift role. You will load pricing, itineraries and offers in Tourplan and WordPress, review tariffs, and collaborate with the Director and sales team to craft market-ready travel packages.

You will research destinations, liaise with suppliers and support the sales team with accurate, timely information.