Travel Insurance Support Specialist

Recruitify_HR; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading recruitment firm is looking for a customer service representative to assist with travel insurance inquiries and claims. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in customer service or insurance. Responsibilities include providing detailed information about policies, evaluating customer needs, and collaborating with teams to resolve issues. Strong communication and interpersonal skills are essential in this fast-paced BPO environment.

Qualifications

• 1-3 years of experience in customer service or insurance.
• Ability to manage customer inquiries efficiently.
• Comfortable working in a fast-paced BPO environment.

Responsibilities

• Assist customers with travel insurance inquiries and claims.
• Provide detailed information about travel insurance policies.
• Collaborate with internal teams to resolve customer issues.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Problem-solving attitude

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm is looking for a customer service representative to assist with travel insurance inquiries and claims. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in customer service or insurance. Responsibilities include providing detailed information about policies, evaluating customer needs, and collaborating with teams to resolve issues. Strong communication and interpersonal skills are essential in this fast-paced BPO environment.