Travel & Insurance Specialist

Recruitify_HR; Pasig; On-site; PHP 320,000 - 420,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking an experienced customer service professional to support travel bookings, insurance inquiries, and policy information. You will provide outstanding service and resolve issues promptly.

The role requires 3–5 years in customer service or travel, a Bachelor's degree in Business or Hospitality, and proficiency with reservation systems. You will stay updated on travel regulations and work with the team to meet departmental goals.

Qualifications

• Bachelor’s degree in Business, Hospitality, or related field.
• 3–5 years of relevant experience in customer service or travel industry.
• Strong communication and interpersonal skills.
• Proficient in using reservation and ticketing systems.
• Detail-oriented and customer-focused.
• Strong problem-solving skills with the ability to handle challenging situations.

Responsibilities

• Assist customers with travel bookings, insurance inquiries, and policy information.
• Provide exceptional customer service and resolve issues promptly.
• Maintain up-to-date knowledge of travel regulations and insurance products.
• Process transactions accurately and efficiently while adhering to company policies.
• Work collaboratively with team members to achieve departmental goals.

Skills

Communication skills

Interpersonal skills

Reservation systems

Education

Bachelor’s degree in Business/Hospitality

Tools

Reservation systems

Job description

Recruitify_HR in the Philippines is seeking an experienced customer service professional to support travel bookings, insurance inquiries, and policy information. You will provide outstanding service and resolve issues promptly.

The role requires 3–5 years in customer service or travel, a Bachelor's degree in Business or Hospitality, and proficiency with reservation systems. You will stay updated on travel regulations and work with the team to meet departmental goals.