Travel Insurance Support Specialist

Recruitify_HR; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

A customer service company in Metro Manila is seeking a dedicated individual to assist customers with travel insurance inquiries and claims. The ideal candidate will have a Bachelor’s degree and 1–3 years of experience in customer service or insurance. Responsibilities include providing information on policies and collaborating with teams to resolve issues. The company values strong communication and interpersonal skills, and offers a dynamic working environment.

Qualifications

• 1–3 years of experience in customer service or insurance.
• Ability to manage customer inquiries efficiently.

Responsibilities

• Assist customers with travel insurance inquiries and claims.
• Provide detailed information about travel insurance policies and coverage options.
• Collaborate with internal teams to resolve customer issues.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Problem-solving attitude

Education

Bachelor’s degree in any relevant field

Job description

A customer service company in Metro Manila is seeking a dedicated individual to assist customers with travel insurance inquiries and claims. The ideal candidate will have a Bachelor’s degree and 1–3 years of experience in customer service or insurance. Responsibilities include providing information on policies and collaborating with teams to resolve issues. The company values strong communication and interpersonal skills, and offers a dynamic working environment.