Travel Insurance Advisor: Expert Claims & Coverage

Recruitify_HR; Taguig; On-site; PHP 223,000 - 335,000; Full time

Job summary

Recruitify HR in Taguig, Philippines is seeking a customer service professional to assist travelers with insurance inquiries and claims, provide detailed information about policies, and evaluate needs to recommend suitable products.

You will handle all interactions with professionalism and empathy, collaborate with internal teams to resolve issues, and thrive in a fast-paced BPO environment.

Qualifications

• Bachelor’s degree in any relevant field.
• 1–3 years of experience in customer service or insurance.
• Strong communication and interpersonal skills.
• Ability to manage customer inquiries efficiently.
• Attention to detail and problem-solving attitude.
• Comfortable working in a fast-paced BPO environment.

Responsibilities

• Assist customers with travel insurance inquiries and claims.
• Provide detailed information about travel insurance policies and coverage options.
• Evaluate customer needs and recommend suitable insurance products.
• Handle all customer interactions with professionalism and empathy.
• Collaborate with internal teams to resolve customer issues.

Skills

Strong communication

Interpersonal skills

Customer service

Problem-solving

Education

Bachelor’s degree

Job description

Recruitify HR in Taguig, Philippines is seeking a customer service professional to assist travelers with insurance inquiries and claims, provide detailed information about policies, and evaluate needs to recommend suitable products.

You will handle all interactions with professionalism and empathy, collaborate with internal teams to resolve issues, and thrive in a fast-paced BPO environment.