Travel Implementation Specialist (Hybrid/On‑Site)

Amadeus Hospitality; Taguig; Hybrid; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Hybrid work setup

Diversity and Inclusion initiatives

Job summary

A global travel solutions company is seeking an Implementation - Delivery Associate (Travel) to support large-scale product deployments. In this role, you'll manage implementation requests, guarantee timely resolutions for incidents, and adhere to strict operational coverage requirements, including weekends and public holidays. A Bachelor's Degree in IT or a related field is required, alongside hands-on experience in the travel industry. This position offers a hybrid work setup, emphasizing flexibility and effective collaboration with diverse teams.

Qualifications

• 2–3 years of experience in IT or implementation roles related to the travel industry.
• Hands-on experience with Amadeus products is an advantage.
• Flexible working in a rotating shift schedule.

Responsibilities

• Manage implementation requests following guidelines.
• Handle investigations of incidents ensuring timely resolution.
• Work autonomously under defined processes and escalate issues as needed.

Skills

Analytical skills

Problem-solving skills

Project management

Communication skills

Knowledge on Amadeus products

Experience in incident management

Education

Bachelor’s Degree in IT or Computer Engineering

Relevant work experience in Tourism

Tools

ServiceNow

Salesforce

Job description

A global travel solutions company is seeking an Implementation - Delivery Associate (Travel) to support large-scale product deployments. In this role, you'll manage implementation requests, guarantee timely resolutions for incidents, and adhere to strict operational coverage requirements, including weekends and public holidays. A Bachelor's Degree in IT or a related field is required, alongside hands-on experience in the travel industry. This position offers a hybrid work setup, emphasizing flexibility and effective collaboration with diverse teams.