Travel & Financial Support Specialist - Equity & Bonuses

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Health Maintenance Organization (HMO)

Job summary

A recruitment agency in Quezon City is looking for a Travel & Financial Associate to handle customer inquiries and ensure satisfaction. Ideal candidates will have 5-8 years of experience in customer service, strong communication skills, and the ability to thrive in fast-paced settings. Responsibilities include resolving issues, documenting interactions, and collaborating with teams. This full-time role offers competitive benefits, including a performance bonus, equity incentives, and health insurance.

Qualifications

• 5-8 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and handle high call volumes.

Responsibilities

• Handle customer inquiries via phone, email, and chat in a professional manner.
• Resolve issues and complaints effectively, ensuring customer satisfaction.
• Document conversations and resolutions in the customer database.
• Collaborate with team members and other departments to facilitate a seamless customer experience.
• Participate in training and development programs to enhance skills and knowledge.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Patience and empathy towards customers

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency in Quezon City is looking for a Travel & Financial Associate to handle customer inquiries and ensure satisfaction. Ideal candidates will have 5-8 years of experience in customer service, strong communication skills, and the ability to thrive in fast-paced settings. Responsibilities include resolving issues, documenting interactions, and collaborating with teams. This full-time role offers competitive benefits, including a performance bonus, equity incentives, and health insurance.