Travel & Finance CSR Associate - Rewards & Growth

Recruitify_HR; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a Travel & Financial Csr Associate in Manila. The role involves assisting customers with travel inquiries, managing financial transactions, and providing support for claims. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service or travel coordination. This full-time position emphasizes strong communication skills and a customer-focused approach, working on-site in a fast-paced environment.

Qualifications

• 1-3 years of relevant experience in customer service or travel coordination.
• Ability to handle customer complaints and resolve issues effectively.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Customer-focused

Education

Bachelor's degree in Business, Hospitality, or a related field

Job description

A recruitment agency is seeking a Travel & Financial Csr Associate in Manila. The role involves assisting customers with travel inquiries, managing financial transactions, and providing support for claims. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service or travel coordination. This full-time position emphasizes strong communication skills and a customer-focused approach, working on-site in a fast-paced environment.