Travel & Financial Csr Associate. Salary upto 30K.

Recruitify_HR; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a Travel & Financial Csr Associate in Manila. The role involves assisting customers with travel inquiries, managing financial transactions, and providing support for claims. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service or travel coordination. This full-time position emphasizes strong communication skills and a customer-focused approach, working on-site in a fast-paced environment.

Qualifications

• 1-3 years of relevant experience in customer service or travel coordination.
• Ability to handle customer complaints and resolve issues effectively.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Customer-focused

Education

Bachelor's degree in Business, Hospitality, or a related field

Job description

Travel & Financial Csr Associate. Salary upto 30K.

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Hospitality, or a related field.
• Experience Level: 1-3 years of relevant experience in customer service or travel coordination.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Detail-oriented and customer-focused.
• Responsibilities and Duties: Ability to handle customer complaints and resolve issues effectively.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips