Travel & Financial Csr Associate. Salary upto 30K.

Recruitify_HR; Manila; Sur place; PHP 304 668 - 364 932; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Résumé du poste

A recruitment agency is seeking a Travel & Financial Csr Associate in Manila. The role involves assisting customers with travel inquiries, managing financial transactions, and providing support for claims. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service or travel coordination. This full-time position emphasizes strong communication skills and a customer-focused approach, working on-site in a fast-paced environment.

Qualifications

• 1-3 years of relevant experience in customer service or travel coordination.
• Ability to handle customer complaints and resolve issues effectively.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsabilités

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Connaissances

Strong communication and interpersonal skills

Detail-oriented

Customer-focused

Formation

Bachelor's degree in Business, Hospitality, or a related field

Description du poste

Travel & Financial Csr Associate. Salary upto 30K.

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Hospitality, or a related field.
• Experience Level: 1-3 years of relevant experience in customer service or travel coordination.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Detail-oriented and customer-focused.
• Responsibilities and Duties: Ability to handle customer complaints and resolve issues effectively.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.

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