Travel & Financial Csr Associate. Salary upto 30K.

Recruitify_HR; Mandaluyong; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a Travel & Financial CSR Associate in Mandaluyong. This full-time position requires a Bachelor's degree and 1-3 years of customer service or travel coordination experience. Responsibilities include assisting customers with travel inquiries, managing financial transactions, and supporting claims. The ideal candidate is detail-oriented, customer-focused, and possesses strong communication skills. This role offers incentives like annual company trips, free meals, and health benefits.

Qualifications

• 1-3 years of relevant experience in customer service or travel coordination.
• Ability to handle customer complaints and resolve issues effectively.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist customers with travel-related inquiries.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers for a seamless customer experience.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Customer-focused

Education

Bachelor’s degree in Business, Hospitality, or a related field

Job description

Travel & Financial Csr Associate. Salary upto 30K.

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Hospitality, or a related field.
• Experience Level: 1-3 years of relevant experience in customer service or travel coordination.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Detail-oriented and customer-focused.
• Responsibilities and Duties: Ability to handle customer complaints and resolve issues effectively.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.