Travel Customer Service Specialist - Onsite in Cainta

TTEC Customer Care Management Philippines Inc; Cainta; Sur place; PHP 240 000 - 360 000; Plein temps

Résumé du poste

TTEC Customer Care Management Philippines Inc. in Cainta is hiring a Travel Specialist to support customer inquiries onsite. This role welcomes graduates from Tourism, HRM, Aviation or travel-related courses and offers opportunities to develop in a global, people-centred environment.

You'll handle customer communications, research solutions, and apply product knowledge with a courteous, problem-solving approach. Onsite work hours apply, with benefits tied to position.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsabilités

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Connaissances

Customer service

Communication

Computer literacy

Formation

Tourism/HRM/Aviation travel-related course

Description du poste

TTEC Customer Care Management Philippines Inc. in Cainta is hiring a Travel Specialist to support customer inquiries onsite. This role welcomes graduates from Tourism, HRM, Aviation or travel-related courses and offers opportunities to develop in a global, people-centred environment.

You'll handle customer communications, research solutions, and apply product knowledge with a courteous, problem-solving approach. Onsite work hours apply, with benefits tied to position.