Travel Specialist - Onsite in Cainta | Growth & Benefits

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Health benefits package

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. The role involves assisting customers, researching issues, and delivering compassionate service to ensure an exceptional experience.

Ideal candidates have travel-related education (Tourism/HRM/Aviation) or are graduates with relevant coursework and basic computer skills. BPO experience requirements vary by education level, with a caring, inclusive culture and strong career development.

Qualifications

• Familiarity with product/service knowledge and ability to explain it clearly.
• Ability to research and resolve customer issues efficiently.
• Strong communication and computer skills are required.

Responsibilities

• Handle customer inquiries via incoming communications.
• Research and provide answers to resolve issues for customers.

Skills

Product knowledge

Research skills

Communication

Computer literacy

Education

Tourism

HRM

Aviation

Tools

Computer

Job description

TTEC Customer Care Management Philippines Inc is hiring a Travel Specialist to be onsite in Cainta. The role involves assisting customers, researching issues, and delivering compassionate service to ensure an exceptional experience.

Ideal candidates have travel-related education (Tourism/HRM/Aviation) or are graduates with relevant coursework and basic computer skills. BPO experience requirements vary by education level, with a caring, inclusive culture and strong career development.