Onsite Travel Customer Service Specialist

TTEC Customer Care Management Philippines Inc; Cainta; In loco; PHP 268.000 - 357.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Tuition reimbursement

Health and wellness incentives

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to assist customers by answering inquiries, offering product knowledge, and resolving issues with care. The role is onsite at Robinson Place Cainta; you will conduct research to provide accurate information and support a positive customer experience.

A travel-related qualification is preferred; college grads in Tourism/HRM/Aviation are welcome, with BPO experience requirements depending on education.

Competenze

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or similar travel-related courses.
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses.
• Recognize, apply and explain your product or service knowledge.
• Computer experience is required.

Mansioni

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Conoscenze

Computer experience

BPO experience

Formazione

Tourism/HRM/Aviation

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc in Cainta is seeking a Travel Specialist to assist customers by answering inquiries, offering product knowledge, and resolving issues with care. The role is onsite at Robinson Place Cainta; you will conduct research to provide accurate information and support a positive customer experience.

A travel-related qualification is preferred; college grads in Tourism/HRM/Aviation are welcome, with BPO experience requirements depending on education.