Onsite Travel Specialist CSR – Cainta (Growth & PTO)

TTEC Customer Care Management Philippines Inc; Cainta; Presencial; PHP 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Tuition reimbursement

Health & wellness incentives

Career development

Descripción de la vacante

TTEC Customer Care Management Philippines Inc. is seeking a Travel Specialist to be onsite in Cainta, offering a role that focuses on delivering exceptional customer experiences. You will handle customer inquiries, research solutions, and apply product knowledge with a service-driven mindset.

Qualifications include a travel-related degree and up to 6 months of BPO experience for certain education levels. The company emphasizes professional development, an inclusive culture, and a comprehensive

Formación

• College graduates in Tourism, HRM, Aviation or related travel course with no BPO experience.
• Senior high school graduates or college undergraduates requiring 6 months BPO experience.
• Ability to recognize, apply and explain product or service knowledge.
• Basic computer experience and in-house systems familiarity.

Responsabilidades

• Answer incoming communications from customers.
• Conduct research to provide answers to resolve issues.

Conocimientos

Customer service

Communication

Research skills

Product knowledge

Educación

Tourism/HRM/Aviation degree

Herramientas

Computer literacy

Descripción del empleo

TTEC Customer Care Management Philippines Inc. is seeking a Travel Specialist to be onsite in Cainta, offering a role that focuses on delivering exceptional customer experiences. You will handle customer inquiries, research solutions, and apply product knowledge with a service-driven mindset.

Qualifications include a travel-related degree and up to 6 months of BPO experience for certain education levels. The company emphasizes professional development, an inclusive culture, and a comprehensive