Travel Counselor (GDS Background)

Global Process Manager Inc.; Makati; On-site; PHP 240,000 - 400,000; Full time

Job summary

Global Process Manager Inc. in Metro Manila seeks a Travel Operations Coordinator to support flight, hotel, and transfer bookings for corporate accounts. You will align with strategic plans, marketing efforts, and CSR initiatives while maintaining strong relationships with partners.

The role requires 1–2 years of domestic reservations experience, familiarity with GDS systems, geography knowledge, and proficiency in MS Office. A 4-year degree in Tourism or related field is preferred.

Qualifications

• Bachelor's degree in Tourism or a related BS program.
• 1–2 years of experience in domestic reservations and corporate ticketing.

Responsibilities

• Operations Management - assist the Travel Consultant in booking flights, hotels, transfers and other travel related services.
• Strategic and Corporate Planning - complies with implemented strategic action plan.
• Marketing and Branding - conforms with the marketing and branding plan.
• Profit - adheres to the set operating expenses.
• People - participates in company interactive trainings for continuous growth and development.
• Planet - adheres to all company initiated CSR projects.
• Productivity - adheres to the implemented technology and processes to improve productivity.
• Partners - maintains good business relationship with customers, vendors and partners.
• Risk Management - adheres with the action plans that mitigate risks.
• Communication and Planning - attends regular branch meetings.

Skills

Domestic reservations

Corporate ticketing

GDS Abacus Amadeus

Geography knowledge

MS Office

Verbal/written comms

Stress tolerance

Team player

Service oriented

Resourceful

Self-starter

Education

Bachelor's degree in Tourism or related field

Job description

Key Responsibilities:

• Operations Management - assist the Travel Consultant in booking of flights, hotels, transfers and other travel related services.

• Strategic and Corporate Planning - complies with implemented strategic action plan.

• Marketing and Branding - conforms with the marketing and branding plan.

• Profit - adheres to the set operating expenses.

• People - participates in company interactive trainings for continuous growth and development.

• Planet - adheres to all company initiated CSR projects.

• Productivity - adheres to the implemented technology and processes to improve productivity.

• Partners - maintains good business relationship with customers, vendors and partners.

• Risk Management - adheres with the action plans that mitigate risks.

• Communication and Planning - attends regular branch meetings.

Job Qualifications:

• Graduate of 4-year baccalaureate course preferably with a Degree /certificates in Bachelor of Science major in Tourism or similar.

• At least 1-2 years work experience in handling domestic reservations and ticketing of corporate accounts.

• Has exposure in GDS (Global Distribution System), Abacus and Amadeus.

• Knowledgeable in geography.

• Proficient in Microsoft Office.

• Strong verbal and written communication skills.

• High-stress tolerance; Team player; Service oriented; Resourceful; Self-starter.